Job Description

About the Company:

NISC Export Services (NES),

a strategic software development partner of EBSCO Information Services (EIS) of Ipswich, Massachusetts is seeking

"Publisher Support Specialist"

for its location at Cherlapally, Hyderabad.

NES provides quality metadata services to world-class database publishers and institutes of higher education. We deliver unmatched value through a combination of process excellence, quality control and services such as information & content development, metadata modelling, controlled vocabulary services, data preparation, software development, product quality control & assurance, specialized email and technical phone support apart from assisting with product development. NES is renowned for its mastery in the de-duplication of bibliographic and metadata records through the creation of composite records.

Job Title:

Publisher Support Specialist (German)

:

We are seeking a proficient German Specialist to join our content acquisition team. The primary responsibility of this role is to acquire missing content from German-speaking publishers by establishing contact through email and telephone communication.

Responsibilities:

Establish and maintain contact with German-speaking publishers to obtain missing content. Follow up consistently via email and telephone to ensure timely acquisition of content. Manage and track communication with publishers using internal systems. Ensure the daily productivity targets are consistently met. Uphold quality standards by always ensuring adherence to process-related parameters.

Required Skills:

German language proficiency of B1 and above. Excellent verbal and written communication skills in German and English. Proficiency with Microsoft Office Suite (Outlook, Excel, Word). Strong web browsing skills for research and information retrieval. Keen on listening abilities and strong observational skills. Quick learner with the ability to absorb new information efficiently during meetings and training sessions. Experience in adhering to tight schedules within a daily or weekly content publishing environment and self-disciplined.

Preferred Skills:

Familiarity with journal publishing and content management. Ability to work both independently and as part of a team. Strong organizational skills with the ability to prioritize tasks effectively.

Preferred Qualifications:

A degree in any discipline Preferred candidates with a degree in Library Science
Job Types: Full-time, Permanent

Pay: ?600,000.00 - ?800,000.00 per year

Benefits:

Health insurance Leave encashment Provident Fund
Schedule:

Day shift
Supplemental Pay:

Yearly bonus
Work Location: In person