German Language Expert are responsible for managing accounts, ensuring clients are satisfied.
Translate mails form German to English and English to German.
Manage a portfolio of accounts to achieve long-term success.
Develop positive relationships with clients and handling customers' needs.
Act as the point of contact and handle customers' individual needs.
Generate new business using existing and potential customer networks.
Resolve customer queries and handle their requirements in a timely manner.
Supervise account representatives to ensure sales increase.
Coordination with client and internal department on call or or by mail and resolve queries.
Report on the status of accounts and transactions.
Follow up with client regarding payment.
Requirements
German B2 level mandatory.
Proven work experience as a German Language Expert
Excellent communication and negotiation skills.
An ability to deliver projects and answer inquiries on time.
Business acumen with a problem-solving attitude.
Understanding of MS Office and CRM software
Exceptional customer service skills.
Strong work ethic.
Good sales skills.
Shift : Mon to Sat (Day shift)
Job Types: Full-time, Permanent
Pay: ₹500,000.00 - ₹900,000.00 per year
Benefits:
Provident Fund
Application Question(s):
This role is based in Western Suburbs-Mumbai, are you comfortable traveling?
This role has a shift coverage from 8:00 am to 10:00 pm, are you open for the sift between this time slot?
Where are you currently located?
What is your salary expectation?
When can you start?
Experience:
German: 1 year (Required)
Customer service / voice process in German: 1 year (Preferred)
License/Certification:
German B2.2 and above (Required)
Work Location: In person
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