German Language Expert Customer Services(sales)
Job Description
Brief Role : Answering voice calls from first time callers in a professional manner. Understanding the issue and providing resolution to customers query in a timely and efficient manner Excellent selling and persuasive skills to sell Taking customer details and documenting every interaction in the Documentation portal for details Effectively managing daily productivity starting from reporting to work on time Reporting new process issues that impact customers to the management Remaining up to speed on new technologies, new issues and new product offering. Additional Information Salary:INR 3, 00, 000 - 5, 00, 000 P.A. Bonus/ Meal/ Mediclaim Industry:BPO / Call Centre / ITES Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations Role Category:Voice Role:Associate/ Senior Associate - (NonTechnical) Desired Candidate Profile Excellent command over written and spoken German - minimum level B2.
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Job Detail
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Job IdJD3159842
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear