Job Description

Would you like a role that makes a real world impact
The protection of children and vulnerable users has been a fundamental part of Resolver (formerly Crisp's) mission since the company was formed; we are now looking for a talented and committed individual to join our Intelligence team. It is only in diversity that we can tackle global problems; our analysts come from a wide range of nationalities and together we speak over 50 languages.
In this role you will be identifying online threats across the Trust & Safety areas of Violent Extremism, Graphic Violence, Child Endangerment and Suicide and Self harm and is ideal for anyone wanting to use research, intelligence and analysis to make the internet a safer place for everyone.

REQUIREMENTS

A genuine interest in online safety meaning you are committed to proactively researching new trends and areas of risk. A keen problem solver who is highly inquisitive in nature. Excellent communication skills, particularly the ability to write concise and informative reports. Ability to work and communicate with teams from around the world, writing up handover notes and meeting outcomes. A demonstrable interest in intelligence and intelligence analysis.

ESSENTIAL EXPERIENCE

Fluent proficiency in English and Bengali, Tamil, Marathi or Telugu (this includes the ability to read and write as well as speak fluently). Existing knowledge and ability to carry out research across different social media platforms. Excellent research and report-writing skills, critical thinking, and attention to detail. Ability to prioritise, manage deadlines and workloads across multiple issues/cases. Creativity and flexibility in addressing specific case or project needs and changes of circumstance.

BENEFITS

We believe in hard work and having fun while we work. We invest in our people, and we think big.

Team: we have smart, talented and curious people you'll work with and learn from. As a Product company, you'll be hands-on with our global teams and top-tier leadership in the UK, US, Mexico and the Philippines.
Professional development: we have an external learning budget to help you grow and develop. We also have great online learning and workshops internally for you to tap in to.
Impact: we solve complex challenges for some of the world's most recognized organizations. Our customers use our software to help reduce the frequency and severity of negative events to protect people, product and organizational success. What we do matters.
Vacation: It's important for you to have time off to re-charge your battery and be with your family and friends. Paid time and sick/casual accrual are 15 days and 12 days per year respectively.
Parental leave: we support new Mothers with 100% top-up Maternity leave is up to 26 weeks and new Fathers receive 10 days of Welcome Leave.
Great benefits: 100% paid by us for health, accident and life, medical privileges include dental and outpatient too. We also offer a wellness/fitness reimbursement, that can go towards things like gym memberships, yoga classes, soccer membership fees or a cycle.
Office perks: our environment is flexible, with great snacks and chai. We love our newly renovated office and table tennis. We do socials and events for people to come together.
Learning: we invest in the development of our people through online learning, group learning and external learning.
Wellness/fitness reimbursement: we care about your health

STATEMENT:

'This work meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, any applicants who are offered work for this organisation will be subject to an enhanced check from the Disclosure and Barring Service (DBS). This will include details of cautions, reprimands or final warnings as well as convictions. A criminal record will not automatically bar a person from successfully taking up this post.Resolver, a Kroll business, is committed to creating an inclusive work environment. We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, colour, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.