Job Description

Summary:The General Manager Vendor Growth will be responsible for driving the expansion, engagement, and success of company's vendor network. This strategic leadership role involves overseeing vendor onboarding, contracting, and performance management to ensure alignment with Pidges operational standards and business objectives.
Job Location: Gurugram
Your future employer: Is one of reputed organisationthat provides end-to-end logistics solution .
Responsibilities:

• Vendor Onboarding
• Lead the end-to-end onboarding process for new last-mile logistics vendors.
• Design and implement an onboarding strategy to ensure compliance with Pidges
• quality, efficiency, and delivery standards.
• Contracting & Expectation Setting
• Oversee contracting processes, including negotiations, compliance, and risk
• management.
• Clearly define and communicate performance expectations, KPIs, and compliance
• requirements.
• Vendor Success Management
• Establish frameworks to monitor vendor performance, satisfaction, and SLA
• adherence.
• Act as an escalation point for vendor issues, working with cross-functional teams to resolve challenges.
• Build and maintain strong, long-term relationships with vendor partners.
• Implement feedback mechanisms to capture vendor insights and adapt strategies
• accordingly.
• Performance Optimization & Growth
• Identify opportunities to scale vendor capacity, reduce costs, and optimize
• performance.
• Collaborate with Operations, Product, and Data teams to integrate vendor feedback
• Into process and tech improvements.
• Reporting & Analysis
• Track, analyze, and report vendor performance metrics.
• Provide insights and recommendations to improve efficiency and competitiveness

Requirement:

• Bachelors degree in Business, Logistics, Supply Chain Management, or related field; MBA preferred.
• 8+ years experience in vendor management, supply chain, or last-mile logistics.
• Proven expertise in vendor growth, contracting, and performance management.
• Strong negotiation, communication, and stakeholder management skills.
• Analytical, data-driven approach to monitoring and improvement.
• Ability to thrive in a fast-paced, cross-functional environment.

What's in it for you:

• Competitive compensation and benefits package.
• Opportunity to lead and scale a critical function in a high-growth tech-driven company.
• Collaborative, innovative, and growth-oriented work environment

Reach us: If this role aligns with your career aspirations, send your updated CV to ananya.shahi@crescendogroup.in for a confidential discussion.
Disclaimer: We are an equal-opportunity employer committed to creating an inclusive and diverse workplace. Only shortlisted candidates will be contacted within one week. Your patience is appreciated.
Note: We receive a lot of applications on a daily basis so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated.Scammers can misuse Crescendo Globals name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at and Stay alert!
Keywords: Vendor Growth, Vendor mapping, Negotiation, Contracts, Logistics, Supply Chain Management, Network Operations, Logistics operations

Skills Required