Job Description

About us

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DHL Supply Chain India is a leading provider of integrated logistics solutions, specializing in warehousing, distribution, and supply chain management. With over 100+ facilities and 15,000+ employees nationwide, we excel in sectors like e-commerce, consumer goods, life sciences, and technology. Recognized as a Great Place to Work, we prioritize employee engagement and development. We are committed to a safe work environment, promoting Behaviour Based Safety (BBS) practices, injury prevention, and compliance with safety regulations, ensuring that safety is everyone's responsibility. We embrace an equal opportunity workplace, fostering diversity and inclusion for all employees. Join us in shaping the future of logistics and discover limitless growth opportunities!

Responsibilities

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Key Responsibilities:

Proactively identify opportunities within target accounts and respond to incoming RFQs. Map and assess stakeholders within assigned target accounts. Conduct internal and external research to identify customer supply chain requirements and business objectives. Assess opportunities and develop recommendations on pursuit or cancellation based on financial attractiveness, risk, and fit with DSC capabilities. Identify DSC's value proposition and high-level solution parameters based on customer requirements. Develop structured plans to win opportunities (win-plan). Present solutions to customers, demonstrating clear business value, engaging in negotiations, and closing deals. Collect customer feedback post-opportunity and conduct internal Post-Opportunity Reviews. Maintain effective relationships with customers, develop, commercialize, and deliver high-quality innovative services and solutions. Inspire customers and gain their commitment. Establish clear, challenging, and achievable targets, champion continuous improvement and innovation. Collaborate with internal functions supporting the sales process (Solution Design, Operations, HR, IT, Real Estate, Legal, Finance, etc.), gather required input, and coordinate actions. Facilitate knowledge/best-practice sharing within the DSC community.

Requirements

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Experience:

12+ Years

Qualification:

MBA Degree from a reputed institute or equivalent.

Skills and Competencies:

Developing and presenting value-based proposals. Turning customer interest into actions that close deals. Ensuring the process and quality of customer documentation. Supply chain knowledge. Ability to identify and understand customer needs and business models. Skills in developing value-based and innovative solutions. Ability to achieve sustainable commercial arrangements. Relationship-building skills with customers. Integrity, trust, and credibility. Leveraging coach networks. Developing and using internal networks. Ensuring smooth operational hand-over. Developing win/account plans. Advanced collaboration in cross-BU sales activities. Foundation skills in identifying, reviewing and defining sales/sector strategy & opportunities Foundation skills in being an intellectual challenger to clients. Strategic thinking and prospecting, including assessing and prioritizing opportunities and developing opportunity plans. Ability to work across the business, producing business cases, understanding cross-BU synergies, and communicating advantages to future customers. Strong understanding of financial/commercial principles and DHL policies. Trusted by regional customers for reliability and respectability. Selling and influencing, including building and maintaining customer relationships and developing commercially viable and innovative solutions. Understanding client aspirations and readiness to accept commercial propositions. Compliance with the DSC sales process and use of approved tools. Ability to develop and present compelling business/solution fit presentations. Proactive identification and analysis of relevant information on target accounts. * Ability to identify new, innovative, cross-BU solutions that demonstrate clear business fit with customer supply chains.