General Manager

Year    WB, IN, India

Job Description

CORPORATE OFFICE, Kolkata, West Bengal, India








Department
OPERATIONS
Job posted on
Jul 14, 2025
Employment type
REGULAR

JOB DESCRIPTION

SECTION I: BASIC INFORMATION ON THE ROLE


Position Name



VP Project

Function



Projects



Line of Business



Regional Business

Grade



B2



Reporting to



Functionally



Administratively





Head - SBU

Head - SBU



Roles Reporting into



No. of employees



Role Description





1

Responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.





SECTION II: JOB SUMMARY


Responsible for planning, directing and coordinating multiple projects within a region or one complex/ large value project to ensure execution as per planned timelines and parameters. The role holder is also responsible for top line / bottom line for the region/ project, manages client interactions, budget and provides inputs for business growth.


SECTION III: DO - KEY ACTIVITIES AND RESPONSIBILITIES OF THE ROLE


Perspective



Responsibility





Strategic



Ensures alignment of all project plans in the region with corporate strategy

Provides support and inputs for obtaining new orders in the sector




Financial



Supports and supervises the negotiation of contract pricing

Provides key inputs in the budget preparation process

Assumes responsibility for top line & bottom line for the specific region/ project

Understands basic revenue models, P/L, and cost-to-completion projections, pricing model and billing procedures to ensure appropriate decisions are made

Accurately forecasts revenue, profitability, margins, bill rates and utilization

Reviews team hours and expenses for all projects in the region on a weekly basis and ensures compliance to projections

Allocates appropriate funding for ensuring targets are met

Determines appropriate revenue recognition, ensures timely and accurate invoicing, and drives monitoring of receivables for the region

Analyzes project profitability, revenue, margins, compliance to budget, bill rates and utilization

Handles escalations with regards to unpaid invoices by following up with clients




Customer



Communicates effectively with clients to identify needs and evaluate alternative business solutions and strategies

Coordinates project activities with those of government regulatory or other governmental agencies

Continually defines ways to increase customer satisfaction and deepen client relationships

Strives to improve SPML's positioning in the market through effective strategic plans targeting customer mix

Communicates progress, risks, expectations, timelines, milestones and other key project metrics to the management and team members




Internal Process/Internal Process/Operations



Participates in tendering activity for finalization and procurement of projects

Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project

Confers with project staff to outline work plan for each phase of the project and to assign duties, responsibilities, and scope of authority

Provides guidance and support for creation of all project documentation

Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget

Reviews status reports prepared by project personnel and modifies schedules or plans as required

Ensures preparation of project reports for management, client, or others

Supports project personnel by providing technical advice and handling all escalations

Recognizes and solves potential problems and evaluates project effectiveness

Reviews status reports of Project Managers and Senior Managers and addresses issues as appropriate




Learning & Development



Establishes project knowledge management system

Develops and drives process improvement projects

Ensures training and development of the project teams




SECTION IV: DELIVER - KEY OUTPUTS / RESULTS FROM THE ROLE


Key Performance Indicators (KPI) What are the measurable indicators for the role?





Measurable Deliverables



Percentage of success rate and target met

Value order from the customer

Overall Profitability for region/ project

Compliance to budget

Achieve the targeted progress with less than budgeted staffs and resources

Number of repeat orders and increase in business quantum and profitability

Customer Satisfaction Index

Effective project resource and manpower allocation



SECTION V: DISPLAY - KNOWLEDGE & SKILLS


In this section, please mention the qualification, technical skills and capabilities which are essential to execute the role. It may be a reflection of your own qualification and skills





Qualification and technical skills required to execute the role. Please mention any functional knowledge. E.g. PhD in xyz





Qualifications



Graduate/ Post Graduate Engineering

Technical Skills



MS Office Application

Primavera Other suitable technical training

Thorough understanding of corporate and industry practices, processes, standards




Experience levels required to execute this role


E.g. 2-4 yrs of experience as a salesman in abc market





Specific Experience



10 to 20 years of experience in a senior leadership position

Experience/knowledge of construction, design, finance and management required and minimum 5 Years corporate experience.




Over all Experience



15 to 20 years of hands on project management experience




Behavioral skills / competencies required for the role. E.g. Attention to detail





Behavioral Skills



Stakeholder management Excellent organizational skills

Strong interpersonal, communication, facilitation and presentation skills

Strong analytical and problem solving skills

Project Management




SECTION V: KEY INTERACTIONS


Mention names of the roles which are not in your department with whom this role interacts





Key Interaction - Internal



Nature or purpose of interaction





Management

Strategic inputs and progress review




Team Members and Inter-departmental members

To define scope, establish and maintain a close working relationship, and ensure a joint commitment to the success of the project




Key Interaction - External

Nature or purpose of interaction





Vendors

For contracts, purchase, execution, evaluation, relationship management




Government bodies

Approvals, licenses etc.




Clients

* Relationship management and project progress review

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Job Detail

  • Job Id
    JD3866675
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    WB, IN, India
  • Education
    Not mentioned
  • Experience
    Year