Job Description

Company OverviewGREATBELL HR Consultancy Services PVT LTD is a reputed firm specializing in Technical and Hospitality Manpower Recruitment. We cater to approximately 500 companies in India, offering quality human resources services. Based in Cochin, Kerala, our company is small yet impactful with a team of 2-10 employees, committed to excellence in the human resources industry.Job OverviewThe General Manager position at GREATBELL HR Consultancy Services PVT LTD is a senior-level role, ideal for a dedicated professional with a background in hotel management. Based in Thrissur, Idukki, and Munnar, this full-time role requires 7 to 10 years of experience. The General Manager will be responsible for overseeing various aspects of hotel operations, ensuring guest satisfaction, and meeting financial targets.Qualifications and Skills

• Proven experience of 7-10 years in hotel management or a related field.
• Proficiency in managing hotel operations including guest satisfaction and staff development.
• A strong understanding of financial performance and the ability to create budgets for departments.
• Experience in leading and motivating hotel team members to meet and exceed hotel goals.
• Skill in maximizing room yield and resort revenue through innovative sales and yield management strategies.
• Ability to deliver hotel budget goals and set strategic objectives for long and short-term success.
• Competence in organizing and managing the day-to-day operations to ensure seamless hotel functions.
• Exceptional communication and interpersonal skills to effectively interact with team members and guests.

• Oversee all hotel operations to ensure high levels of guest satisfaction and staff performance.
• Organize work processes and manage daily hotel activities efficiently and effectively.
• Set revenue targets, manage hotel profitability, and create detailed departmental budgets.
• Provide effective leadership, coaching, and development to hotel team members.
• Implement innovative sales practices and yield management programs to maximize revenue.
• Ensure that the hotel meets budget targets and establish strategic goals for growth.
• Maintain high standards of customer service and resolve guest issues promptly and professionally.
• Collaborate with different departments to improve the quality and efficiency of hotel services.

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