Job Description

Job Title: General Manager - Sales & Operations

Location:

Pune, Khalapur

Employment Type:

Full-time (Residential stay required minimum 4 days/week)

Job Overview:

We are seeking a

General Manager - Sales & Operations

to lead sales, guest experience, team management, vendor coordination, and day-to-day estate operations. The role requires strong leadership, communication skills, and the ability to deliver high-quality guest experiences while ensuring smooth property management.

Key Responsibilities:

Sales & Bookings

Manage offline sales, walk-in, and referral bookings Build and maintain partner/vendor relationships Coordinate pricing strategies and promotional offers

Operations Oversight

Supervise staff, guest experiences, and property operations Ensure high hygiene, cleanliness, and service standards Handle guest requirements and emergency situations

Vendor & Team Coordination

Manage vendors and service providers Ensure smooth internal team communication and SOP adherence

Networking & Representation

Represent the property at business/networking events Generate business opportunities from such engagements

Key Performance Areas (KPAs):

Achieve monthly offline booking targets Maintain minimum guest rating of 4.8+/5 Ensure 90%+ property audit score Deliver seamless guest stays, events, and operational experiences

Candidate Requirements:

Gender:

Male (mandatory, due to residential stay requirement)

Age:

30-40 years

Team Management:

Experience managing 15+ team members

Personality:

Excellent communication, confident, well-presented; personality should reflect the bohemian theme of the property

Language:

Fluent in English (mandatory) Strong background in sales, hospitality operations, and team/vendor coordination
Job Type: Full-time

Pay: ₹30,000.00 - ₹34,000.00 per month

Work Location: In person