.
Increase penetration of implements, attachments, and after-market sales.
3. Team Management
Recruit, train, and retain competent sales executives, team leaders, and branch managers.
Ensure
daily reporting discipline
- enquiries, follow-ups, test drives, bookings, deliveries.
Conduct
weekly review meetings
and
monthly performance appraisals
.
Maintain a healthy, motivated, and professional sales culture.
4. Customer Satisfaction
Ensure
Customer First Policy
is followed strictly by all sales staff.
Achieve dealership's
Customer Satisfaction Index (CSI) score
as prescribed by Mahindra.
Personally monitor complaint resolution and customer retention activities.
Implement referral programs and ensure repeat business from existing customers.
5. Dealer & OEM Coordination
Submit
MIS reports
(daily / weekly / monthly) on sales, stock, and customer data.
Coordinate with
for schemes, campaigns, and training.
Ensure compliance with Mahindra branding, display, and promotional guidelines.
6. Financial Responsibility
Maintain
profitability of sales department
by controlling expenses and maximizing revenue.
Ensure timely collection of customer payments and monitor credit policies.
Control discounts strictly within dealership-approved limits.
Generate income from finance, insurance, and exchange commissions.
7. Discipline & Reporting
Report directly to
Dealer Principal / Managing Director
.
Maintain transparency in operations and submit
authentic MIS reports
.
Adhere to dealership rules, HR policies, and ethical business practices.
Performance will be reviewed
quarterly
and incentives linked to achievement of KRAs.
Job Type: Full-time
Pay: ₹25,000.00 - ₹45,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Ability to commute/relocate:
Vandavasi, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Do you have prior experience in automobile or tractor industry?
Experience:
Sales: 10 years (Required)
Location:
Vandavasi, Tamil Nadu (Required)
Willingness to travel:
100% (Required)
Work Location: In person
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