Job Description

Job Objective : To drive new large business development business in Contract Logistics services, design sales strategy and ensure its effective execution to achieve revenue goals of the company / region / zone. Responsible for helping to grow businesses by finding new opportunities, researching leads and establishing relationships with potential clients.
Key Deliverables :
Meeting the new business and order booking targets for the zone / region / company.
Ensure developing SOW for the new customer in consultation with solutions team
Formulate and execute market-focused strategies for the region to establish a strong position for the company and new capabilities to be offered in the coming year.
Develop Business Proposals as per the requirement of the customers.
Identify relevant and potential geographies to expand business in the respective zone
Developing a robust sales team in the zone which can also help us sell other capabilities of the group in the future
Customers:
Respond to corporate customer RFI, RFQ (Request for Information, Request for Quote) and Tenders
Respond to corporate customer needs/enquiries/complaints
Customer profiling and business forecasts to ensure continuous availability of business.
Problem Complexity / Process:
Ensure developing Statement of Work for the new large customer in consultation with solutions team as per the requirement of the customers.
Map all the identified Key Accounts for the vertical / region.
Create a detailed customer plan for each customer in the portfolio.
Grow business based on the target set for each of the customer as per the strategy
Ensuring SOPs & SLAs are properly understood & implemented by Operations team. Review SOP & SLAs to ensure operational excellence.
People Management:
Plan, organize and work with colleagues from product and customer service departments to deliver up to the customer's requirement.
Manage the allocation of appropriate resources and commitment of staff to the achievement of country objectives and targets.
Use escalation to department heads judiciously to ensure service delivery
Budgeting :
Oversee smooth flow of receivables and ensure outstanding collection is within the agreed credit period with all new business customers for the first two billing cycle.
Ensures payments are received on time until operations take over.
Supplier Relationship Management:
Create Supplier data base of all potential suppliers for our needs
Lead RFQ's, audits and prototyping process to create business case for the shortlisted supplier(s)
Responsible to present the final business case proposal, including Risk Assessment / Gap Analysis and plans to close these actions to Steering Group ensuring supplier start up decision is taken.
Identify the clusters for supplier base and prioritize clusters

Skills Required