Job Description

Royal Enfield PGS Motors is seeking an experienced and dynamic General Manager to lead and oversee day-to-day operations of our showroom in Puri. The ideal candidate should be results-driven, tech-savvy, and capable of managing both Sales and Service teams.

Qualifications

MBA in Business Administration (required) 3-5 years of experience in a similar managerial role (required) Strong computer skills and knowledge of showroom software Excellent leadership, communication, and problem-solving skills

Key Responsibilities

Manage and supervise daily showroom operations - Sales, Service, and Administration Monitor performance of sales and service teams and guide them to meet targets Coordinate between departments to ensure smooth workflow and customer handling Plan and execute sales strategies, promotional events, and marketing activities Handle customer escalations professionally and ensure issue resolution Maintain and review showroom stock, inventory, and order levels Prepare and analyze monthly performance reports, sales data Ensure all standard operating procedures (SOPs) are followed Oversee employee training, discipline, and performance reviews Build and maintain strong customer relationships for long-term retention Ensure compliance with brand guidelines and showroom standards Monitor cost control, budgeting, and expense management Ensure a clean, organized, and customer-friendly showroom environment
Job Type: Full-time

Pay: ?350,000.00 - ?360,000.00 per year

Application Question(s):

Do you have 3-5 years of experience in a managerial role at a showroom? Have you ever handled customer complaints or escalations directly? Can you manage both Sales and Service teams and ensure coordination between departments?
Work Location: In person