Job Description

Position Overview:

The

General Manager - Pre-Opening

is responsible for leading the successful opening of the hotel, from project planning to operational launch. This includes overseeing all pre-opening activities such as recruitment, brand compliance, budget management, operational setup, and ensuring readiness for a smooth opening. The role requires strong leadership, business acumen, and a deep understanding of hospitality operations.

Key Responsibilities:1. Pre-Opening Planning & Coordination

Develop and execute a detailed pre-opening plan and timeline in coordination with ownership, corporate office, and brand representatives. Oversee all project milestones including recruitment, training, licensing, procurement, and marketing. Ensure the hotel complies with all brand standards, legal, and statutory requirements prior to opening. Coordinate with design, construction, and procurement teams to ensure timely completion and quality control.

2. Financial Management

Prepare and manage the pre-opening budget, ensuring cost efficiency and adherence to financial targets. Develop annual operating budgets and forecasts in collaboration with department heads. Monitor pre-opening expenses and implement cost-control measures without compromising standards.

3. Human Resources & Recruitment

Lead the recruitment and selection of key department heads and team members. Develop and implement pre-opening training plans to ensure operational readiness. Build a strong, service-oriented culture aligned with the hotel's vision and brand values.

4. Operational Readiness

Oversee the setup of all operational departments (Rooms, F&B, Sales & Marketing, Finance, Engineering, HR, etc.). Approve Standard Operating Procedures (SOPs) for all departments. Conduct mock runs, inspections, and trial operations prior to opening.

5. Sales, Marketing & Branding

Collaborate with the Sales & Marketing team to develop and execute pre-opening marketing and PR strategies. Build relationships with key local and international partners, travel agents, and corporate clients. Ensure brand positioning and market entry strategies align with target segments.

6. Guest Experience & Quality Assurance

Establish service standards and quality control mechanisms to deliver exceptional guest experiences. Lead the hotel to achieve high guest satisfaction scores from opening day onward. Implement guest feedback systems and continuous improvement programs.

7. Post-Opening Handover

Ensure a smooth transition from pre-opening to steady-state operations. Provide post-opening performance analysis and recommendations for optimization. Maintain communication with ownership regarding milestones, challenges, and results.

Qualifications & Experience:

Bachelor's Degree in Hospitality Management, Business Administration, or related field. Minimum

10-15 years

of hospitality experience with at least

3-5 years in a General Manager or senior leadership

role. Proven experience in

pre-opening and hotel launch projects

(essential). Strong financial, operational, and people management skills. Excellent leadership, communication, and organizational abilities. Deep understanding of hotel brand standards and local regulatory requirements.

Core Competencies:

Strategic Planning & Execution Leadership & Team Development Financial Acumen Brand & Quality Management Stakeholder Relationship Management Decision Making & Problem Solving Communication & Negotiation

Key Performance Indicators (KPIs):

Timely and successful hotel opening Achievement of pre-opening budget and financial targets Recruitment and training completion milestones Guest satisfaction and brand audit scores post-opening Operational readiness score from corporate/brand audits
Job Types: Full-time, Permanent

Pay: From ?200,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Leave encashment Life insurance Paid sick time Provident Fund
Work Location: In person