Job Description

Job Title:

General Manager - Operations

Department:

Operations / Projects

Location:

Bhiwandi

Reporting To:

CEO

Job Summary

The General Manager - Operations will be responsible for end-to-end operations management including

project planning, execution, production coordination, supply chain management, quality control and client delivery

. This role ensures smooth alignment between

Design, Production, Site Execution and Procurement teams

, enabling timely delivery of interior projects with high-quality standards and cost efficiency.

Key Responsibilities1. Operational & Project Management

Lead overall project execution for multiple interior projects (retail/corporate/residential). Plan, monitor and ensure work progress as per timeline, BOQ & approved drawings. Implement SOPs for production, site installation and material flow. Resolve site-level escalations and ensure execution feasibility.

2. Team Management & Coordination

Manage and coordinate with

Design, Project, Production, Procurement and Quality

teams. Ensure manpower planning and contractor/vendor allocation for different sites. Provide leadership to Project Managers / Site Engineers / Supervisors.

3. Production & Supply Chain Oversight

Review factory/production schedules and capacity utilization. Monitor dispatch planning, material readiness and inventory control. Ensure timely procurement of materials without delays.

4. Client Management & Quality Assurance

Conduct review meetings with key clients / PMC. Ensure brand guidelines, finishing standards and design intent are maintained. Monitor snag work, rectification, and handover quality.

5. Budgeting & Process Improvement

Track project costing, resource utilization and profitability. Reduce wastage, rework and delays through process streamlining. Improve cross-functional coordination systems and reporting structure.

Key Skills Required

Strong leadership & team management skills. Deep understanding of

interior fit-out lifecycle

(Design ? Production ? Installation). Knowledge of modular furniture manufacturing & site execution. Strong execution planning, resource allocation & problem-solving skills. Excellent communication & client handling capabilities. Ability to work on fast-track, multi-site projects.

Qualifications & Experience

B.E / B.Tech / Diploma in Mechanical / Interior / Architecture (preferred). MBA (Operations / Project Management) is an added advantage. 10-18 years of experience in

Interior Fit-out / Retail / Modular Furniture Industry

. Minimum 5+ years experience in a

senior operations role

.

Additional Requirements

Experience working with premium retail / corporate interior projects. Strong knowledge of vendor management & execution quality parameters. Familiar with MIS reporting / project dashboards / monitoring tools. Ability to work under pressure and manage strict deadlines.
Job Types: Full-time, Permanent

Pay: ₹80,000.00 - ₹140,000.00 per month

Benefits:

Cell phone reimbursement Food provided Provident Fund
Work Location: In person