Job Description

: General Manager (GM)

Position Title: General Manager Reports To: Board of Trustees Location: Pune (PCMC) Employment Type: Full-time

About SNEH Foundation

SNEH Foundation is a not-for-profit organization working across India to create equitable access to education, and health opportunities for underprivileged communities. Over the past 14 years, SNEH Foundation has impacted thousands of lives through sustained interventions in early childhood education, health programs related to Malnutrition, Maternal Health, Mental health and social initiatives supporting education, employability, and empowerment.

We are seeking a dynamic and visionary General Manager (GM) to lead the organization's operations, strategy, and growth journey -- ensuring that SNEH Foundation continues to create scalable, sustainable, and high-impact change.

Position Summary

The General Manager will be the operational and strategic head of SNEH Foundation, responsible for managing all aspects of the organization -- from program execution to fundraising, partnerships, financial management, and team leadership. Reporting to the Board of Trustees, the GM will ensure that SNEH Foundation's mission, goals, and initiatives are achieved effectively and sustainably.

This role demands a leader who can combine social sector sensitivity with strategic acumen, stakeholder management, and strong execution capability.

Key Responsibilities

1. Strategic Leadership & Governance

oDrive the overall strategic vision and direction of the Foundation in alignment with its mission and values.

oCollaborate with the Board of Trustees to develop and implement long-term organizational strategies and policies.

oIdentify opportunities for innovation, partnerships, and scaling of existing programs.

oSupport the Board in strengthening governance processes and forming an active advisory/board committee network.

oLead the setup of an Executive Board by identifying and engaging influential leaders from the corporate and social sectors aligned with SNEH Foundation's vision.

2. Organizational Management & Operations

oOversee end-to-end management of all SNEH Foundation programs across education, health, and livelihood sectors.

oEnsure smooth day-to-day operations and implementation of projects, maintaining the highest standards of program quality and accountability.

oDesign and implement organizational systems, processes, and controls for effective performance tracking, reporting, and compliance.

oBuild and nurture a high-performing team by establishing a culture of ownership, transparency, and continuous learning.

oLead the planning, budgeting, and resource allocation processes to ensure alignment with strategic priorities.

3. Financial Oversight & Sustainability

oManage the organization's finances, ensuring transparency, accountability, and financial health.

oLead the budgeting process, financial planning, and regular reporting to the Board.

oOversee audits, statutory compliances, and internal controls.

oDevelop and implement sustainable fundraising strategies through CSR partnerships, individual donors, grants, and institutional collaborations.

oBuild and nurture strong relationships with funding partners and ensure donor retention through effective communication and reporting.

4. External Relations & Partnerships

oRepresent SNEH Foundation as its principal spokesperson in external forums, media, and donor engagements.

oBuild and maintain strong relationships with government agencies, corporate partners, NGOs, and community stakeholders.

oDevelop communication and branding strategies to enhance the organization's visibility and credibility.

oOversee digital and social media engagement to strengthen community outreach and fundraising.

5. Program Development & Impact Measurement

oEnsure that all programs are designed, implemented, and evaluated with clear objectives, measurable outcomes, and sustainability plans.

oFoster innovation and data-driven decision-making in program planning and execution.

oCollaborate with internal teams and external partners to strengthen impact measurement and reporting frameworks.

Qualifications & Experience

oEducation: Postgraduate degree in Social Work, Development Studies, Management, or related field.

oExperience: Minimum 10-15 years of progressive leadership experience in the development sector, preferably managing multi-sector programs and large teams.

oProven experience in strategic leadership, fundraising, operations management, and stakeholder engagement.

oStrong understanding of CSR partnerships, program design, compliance frameworks, and community development.

oExceptional communication and interpersonal skills with the ability to inspire, influence, and collaborate effectively. Fluency in English, Hindi and preferably in Marathi too

oTechnology & Data Tools: Comfort with digital tools, CRM systems, Excel/Google Sheets, and dashboards for performance tracking and reporting.

oExperience working with Boards, donors, and government bodies will be an advantage.

Personal Attributes

oMission-driven, empathetic, and ethical leader.

oStrategic thinker with a strong execution focus.

oCollaborative and inclusive in approach.

oExcellent problem-solving and decision-making skills.

oHigh emotional intelligence and resilience under pressure.

Remuneration

Compensation will be commensurate with experience and aligned with sector standards

Job Type: Full-time

Pay: ₹50,000.00 - ₹55,000.00 per month

Language:

Marathi (Preferred)
Work Location: In person