Job Description

Omega Healthcare Management Services Private Limited KARNATAKA
Posted On
24 Jun 2025
End Date
08 Jul 2025
Required Experience
14 - 18 Years



Basic Section
No. Of Openings


1


Grade


4B


Designation


General Manager - IT Infrastructure


Closing Date


08 Jul 2025


Organisational
Country


IN


State


KARNATAKA


City


BENGALURU


Location


Bengaluru-I




Skills
Skill


VENDOR MANAGEMENT


ITIL


IT SERVICE MANAGEMENT


PROJECT MANAGEMENT


DATA CENTER


IT OPERATIONS


SOLUTION ARCHITECTURE


IT STRATEGY


BUSINESS DEVELOPMENT


IT MANAGEMENT


Education Qualification


No data available


CERTIFICATION


No data available

Job Summary:

20+ years' total experience, including 8+ years in a production 24/7 high-availability multi-site enterprise ERP environment, including application hosting, voice and data networks, security and information protection. Demonstrating a deep technical and strategic understanding of the IT Services and Operations delivered by Sterling. Develop and implement comprehensive IT infrastructure strategies to support business goals and operations. Oversee all IT infrastructure activities, including network management, system administration, and IT security. Experience in leading overall infrastructure for a complex organization and network, including multicounty setup, VLAN setup for regulatory requirements, managing data protection, etc. Managing the day-to-day operational tasks within the IT Infrastructure team. Overseeing the annual IT budget and ensuring cost-effectiveness. Monitoring daily operations, including server hardware, software, and operating systems. Coordinating technology installations, upgrades, and maintenance. Coordinating with the central procurement team for purchase follow-ups, invoice submissions, and vendor follow-ups to complete the tasks. Generating performance reports for operating systems and the Service Desk function. Ensuring all IT activities are performed within the parameters of defined KRA's and KPI's. Solving complex and diverse problems by continually re-evaluating new and/or conflicting factors. Managing internal and external communications and being the primary contact of escalation for business issues. Assisting with the management of relationships with external organizations and suppliers. Implement and maintain IT security measures as recommended by Security Teams Ensure compliance with relevant regulations and standards, such as HiTrust, HIPAA, and ISO/IEC 27001. Collaborate with other departments such as IT operations, software development, and customer support to align IT infrastructure efforts with business objectives. Work closely with senior executives to provide IT infrastructure insights and recommendations. Lead and mentor the IT infrastructure team, fostering a culture of high performance and technical excellence. Ensure the IT infrastructure team has the skills and resources necessary to support the company's objectives. Ability to develop and implement strategic IT infrastructure plans aligned with business objectives. Experience in providing strategic recommendations to senior management. Strong leadership skills with the ability to inspire and lead a high-performing IT infrastructure team. Experience in managing cross-functional teams and working collaboratively with other senior executives.

Communication and Interpersonal Skills:

Excellent communication skills with the ability to effectively present technical information to various stakeholders including the board of directors, employees, and external partners. Strong interpersonal skills with the ability to build and maintain relationships with internal and external stakeholders.

Education:

Min 20 years of Experience in servers, endpoints, and other Infra applications. A bachelor's degree in Information Technology, Computer Science, or a related field is typically required. Professional certifications such as Certified Information Systems Security Professional (CISSP) or Cisco Certified Internetwork Expert (CCIE) can enhance a candidate's credentials. * Exposure to ITIL concepts and adoption.