TRUE Hospitals is launching a new boutique multi-specialty hospital in Gurgaon, with a strong focus on patient-centric care and day-care surgeries. We are seeking an experienced
General Manager (Hospital Operations)
who will lead the entire hospital operations, manage a 30+ member staff including doctors, and ensure smooth functioning of all departments. The GM will be fully accountable for
P&L ownership
, patient experience, and overall business growth of the hospital.
Key Responsibilities
End-to-end
hospital operations management
- OPD, IPD, OT, Pharmacy, Diagnostics, and Support Services.
Build and deliver an
exceptional patient experience
across all touchpoints.
Lead, mentor, and manage a
30+ member hospital team
, including doctors, nursing staff, RMOs, technicians, and support staff.
Drive
business strategy, growth, and revenue performance
in line with hospital goals.
Manage hospital
P&L with full accountability
, including cost control and revenue enhancement.
Oversee
compliance, safety protocols, and quality standards
(NABH alignment preferred).
Develop strong
doctor engagement, referral systems, and partnerships
with the local medical ecosystem.
Ensure
efficient resource utilization, SOP implementation, and technology adoption
to streamline hospital operations.
Must-Have Qualifications & Skills
5-10 years of proven experience
in hospital operations management (multi-specialty or day-care hospital experience preferred).
Strong understanding of
hospital P&L, unit economics, and business performance management
.
Excellent
leadership and communication skills
to engage with doctors, staff, and patients.
Ability to design and execute
strategic plans
for hospital growth and efficiency.
Passion for
patient-first healthcare delivery
with empathy and professionalism.
Strong organizational skills to handle
multi-specialty hospital functions
independently.
What We Offer
Opportunity to be a
founding leader
of a new boutique hospital under the TRUE Hospitals network.
High ownership role
with complete responsibility for hospital operations and P&L.
Exposure to working with
leading doctors, investors, and healthcare innovators
.
Growth opportunities as TRUE Hospitals scales across NCR and India.
Job Type: Full-time
Pay: ₹800,000.00 - ₹1,500,000.00 per year
Benefits:
Health insurance
Leave encashment
Provident Fund
Application Question(s):
What is your current monthly Salary?
Team size you have managed till date?
Experience:
Hospital: 4 years (Preferred)
Work Location: In person
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