Job Description

General Manager - Fashion & Jewellery (Retail Operations)

Location:

Hyderabad (Base Location) | Frequent Travel Across India

About the Role

We're looking for a dynamic

General Manager - Fashion & Jewellery

to lead a

40-store PAN India retail network

. The role demands a proven retail leader with strong business acumen to drive

profitability, operational excellence, and customer experience

-- across both offline and online channels.

Key Responsibilities

Retail Leadership & Team Management

Lead and mentor Zonal, Cluster, and Store Managers across India. Build, motivate, and retain a high-performing retail workforce.

Business Expansion & Growth

Identify new markets and manage new store rollouts. Strengthen partnerships with vendors, landlords, and key stakeholders.

Operational Excellence

Streamline SOPs and implement best practices in retail operations. Drive performance KPIs, productivity, and compliance across regions.

P&L and Budget Management

Take complete ownership of financial performance and profitability. Manage

?2-4 crore monthly online revenue

through the brand's own e-commerce platform, along with offline retail operations.

Merchandising & Inventory Control

Optimize regional product mix and inventory levels. Manage replenishment cycles, minimize shrinkage, and improve sell-through.

Customer Experience Leadership

Ensure brand consistency and superior in-store service. Lead engagement programs to enhance customer satisfaction.

Field Leadership

Conduct store audits, business reviews, and team performance evaluations. Represent the brand at key events and business forums.

Ideal Candidate Profile

8-10 years of leadership experience in

multi-store or regional retail operations

. Proven expertise in

P&L ownership, business scaling, and team development

. Strong analytical, negotiation, and communication skills. In-depth understanding of

fashion, lifestyle, or consumer retail sectors

. Hands-on experience with

E-commerce and Omnichannel Retail

. Willingness to travel extensively across India. Strategic, energetic, and growth-oriented mindset.

Why Join Us?

Be part of a brand that's

redefining retail

through innovation and customer-centric strategies. Drive transformation across both

brick-and-mortar and digital retail

platforms. Opportunity to

lead, influence, and shape

the future of India's retail landscape.

How to Apply

Email:

hiring@careerhotspot.in

WhatsApp:

+91 8356980623

Job Type: Full-time

Pay: ₹1,800,000.00 - ₹2,200,000.00 per year

Benefits:

Health insurance Provident Fund
Ability to commute/relocate:

Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
Experience:

General Manager - Retail Operations (Fashion or Jewellery): 8 years (Required) handling multi-location retail operations (30+ stores).: 8 years (Required) P&L ownership and team management experience.: 8 years (Required) store expansion and business development: 8 years (Required)
Location:

Hyderabad, Telangana (Required)
Willingness to travel:

75% (Required)
Work Location: In person