Job Description

What you\'ll doRole title: General Manager - Business transformation & Automation
Location: Pune/Bengaluru/Ahmedabad
Reports to: VP - Reengineering Intelligent OperationsRole purpose:

• Working as a senior member for the Opco, the role is responsible for leading the business change for digital transformation; defining the adoption of automation and AI to drive innovative technical delivery processes utilizing agile ways of working.
• It will develop change programmes which mobilize cross-function teams and establish target operating models, develop business cases and track efficiency realisation for automation and AI initiatives.

Key accountabilities and decision ownership:

• Lead and manage Digital Transformation - Cross Functional Teams. Drive Transformation Strategy aligned with Organisation Vision
• Accountable for developing tools, automation and AI adoption plans to fundamentally change the service delivery model within for Opco Enterprise.
• Lead business design and change management across multiple functions in Technology, Customer Operations, Enterprise Product, Group Enterprise Technology & Service Operations.
• Accountable for the detailed definition of programme requirements and benefits case, tracking specific change and performance KPIs.
• Accountable for definition of the Vector to-be process design, target operating model, and process implementation across the in-scope business functions.
• Develops and manages Budgets and plans to execute.

Who you areCore competencies, knowledge, and experience:

• Delivery focused, with 15-20 years experience of implementing innovation and demonstrable knowledge of leading-edge technologies within automation tools, machine learning and artificial intelligence.
• Experience and knowledge of complex multi-function change management, change management methodologies, standards & principles, and tools.
• Impact and results focused, comfortable in questioning the status-quo to drive positive high impact change programs.
• Senior leadership experience in complex stakeholder and matrix environment. Group and market experience is essential, with excellent communication and active listening skills, able to articulate complex change to a wide audience including end users and senior stakeholders.
• Outstanding organisational skills, an aptitude towards problem solving, and at least 10 years\' experience of delivering business change in large transformation programmes.

Must have technical / professional qualifications:

• Techno Functional Expertise and Experience
• Advanced technical understanding of automation tools, machine learning and AI.

Not a perfect fit?Worried that you don\'t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you\'re excited about this role but your experience doesn\'t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.What\'s in it for youWe want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You\'ll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.Who we areYou may have already heard of Vodafone - We\'re a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.As part of our global family, whether that\'s Vodafone, Vodacom or _VOIS, you\'ll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.Together we can.Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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