Job Description

We invite applications for the role of General Manager responsible for overseeing the Experience Centre, Office, Client Relations, Project Execution, Vendors, and Staff Management. The role reports directly to the Board of Directors and plays a critical role in scaling business and ensuring operational excellence.

Key Responsibilities

1. Business & Strategic Management

Define and implement operational strategies aligned with company goals.

Plan annual budgets and track P&L; performance.

Identify new business opportunities and market trends.

Prepare reports and updates for the Board of Directors.

2. Client Relationship & Business Development

Manage client enquiries, presentations, and proposals.

Maintain strong relationships with existing clients for repeat business.

Negotiate project contracts, scope, and pricing.

Address client concerns throughout project lifecycle.

3. Project Management & Delivery

Oversee all projects from concept to execution.

Coordinate with design team, vendors, contractors, and site staff.

Ensure quality standards, timely completion, and budget adherence.

Monitor procurement, resources, and material availability.

4. Design & Experience Centre Management

Ensure the experience centre reflects the brand and design quality.

Supervise showroom updates, materials, and client visits.

Manage staff and client interactions within the centre.

5. Vendor & Procurement Management

Build and maintain relationships with suppliers and contractors.

Negotiate pricing, delivery schedules, and quality standards.

Track procurement costs and ensure timely availability of materials.

6. Team Leadership & HR

Lead, mentor, and manage designers, project managers, and support staff.

Allocate resources efficiently across projects.

Conduct performance reviews and implement training programs.

Foster a positive, accountable work culture.

7. Financial & Operational Discipline

Monitor project budgets, accounts, and payments.

Ensure proper billing and receivable collection.

Control overheads and maintain cost efficiency.

Implement standard operating procedures (SOPs) for operations.

8. Reporting & Accountability

Provide weekly/monthly/quarterly reports to Directors.

Track KPIs, highlight issues, and propose corrective actions.

Ensure transparency in operations and decision-making.

Candidate Profile

8-12 years in interior design project execution & operations.

Ops 5-10 years in project/office management.

Proven ability in team leadership, project management, and vendor coordination.

Strong client-handling, negotiation, and communication skills.

Education (Preferred): Architecture, Interior Design, Civil Engineering, Construction Management, or MBA.

Demonstrated entrepreneurial mindset and accountability.

Job Type: Full-time

Pay: ₹600,000.00 - ₹800,000.00 per year

Benefits:

Cell phone reimbursement
Ability to commute/relocate:

Danapur, Patna, Bihar: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Preferred)
Experience:

Interior design: 5 years (Preferred) Project management: 5 years (Preferred)
Language:

Hindi (Preferred) English (Preferred)
Location:

Danapur, Patna, Bihar (Preferred)
Willingness to travel:

75% (Preferred)
Work Location: In person