Job Description

Department Details
Role Summary
Scope This position is responsible for managing warehouse and dispatch
operations for all sites in Bangalore.
Leadership
This is a leadership position responsible to-

• manage a team of 70+ FTEs and ~70 contract workforce.
• drive productivity and ensure compliance in warehouse

operations.

• manage operations of 5 warehouses in Bangalore with

12000+pallet spaces
Decision-Making Authority
- Planning day to day activities and managing shifts
- Inventory management
- Resource planning and talent management
Budget Accountability Manage approved operational budget for warehouse
Key Relationships

• Supply chain (supply planning, inventory controller, logistics,

procurement)

• Manufacturing
• Commercial (sales and marketing)
• Quality Assurance
• Finance
• Program Management
• IT/BRM

Key Responsibilities
Impact/Success
Measures
KPIs include:

• On time performance of receipt, dispensing and dispatch activities
• First time right
• Meet savings and ESG targets.
• Process Compliance
• Ensure regulatory audit readiness.
• Meet Talent development and retention targets.
• Enable new business requirements and productivity improvement

projects
Core Roles

• Establish best practices within warehouse commensurate with regulatory

and statutory guidelines.

• Manage day-to-day functioning of warehouse and ensure productivity

targets are met.

• Plan resource management and scheduling as per shift requirements and

manufacturing targets.

• Ensure adherence to CGMP and EHS norms as per established

procedures.

• Maintain an audit ready facility at all times.
• Maintain inventory hygiene and accuracy, minimize waste.
• Timely closure of QMS elements and CAPAs linked to warehouse

operations.

• Manage warehouse spend within approved budgets and meet defined

savings and sustainability targets.

• Manage stakeholder relations and enhance customer service levels.
• Align warehouse performance with organizational goals and vision.
• Drive continuous improvements and 6 sigma programs to enhance

operational efficiency.

• Manage talent/skill development and retention programs, maintain high

engagement score with teams.

• Coordinate with inventory controller to clear distressed inventory and

manage appropriate inventory levels.

• Ensure adherence to fiscal and regulatory governance procedures as per

company policies.

• Maintain MIS, operations data and setup management review processes.
• Drive culture of innovation and continuous improvement aligned to GxP

standards.
Educational Qualifications
Required Education Qualification: Msc
Required Experience: 15 - 20 years