Job Description

Number of Positions:

: 1

Primary Skills:

: CLIENT HANDLING,INSURANCE FUNCTION KNOWLEDGE

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Vacancy Details.

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Job Title: General Insurance Subject Matter Expert (SME)

Job Purpose:

The General Insurance SME will work closely with product teams, Sales/Pre-Sales, and clients to offer expert insights into general insurance products and processes. Will showcase the solution's capabilities to clients, ensuring their satisfaction with the system's features

Skills and Qualifications:

Experience

: + 15+ years of experience in the general insurance industry, with knowledge of various lines of business such as Motor, Travel, health, Fire/ Property, Casualty, Marine, liability, engineering, miscellaneous insurance etc.
+ Proven experience in working with or supporting general insurance systems or solutions.

IT Knowledge

: + Familiarity with general insurance software, policy administration systems, claims management solutions, and insurance workflows.
+ Understanding of system integration and architecture as it pertains to insurance operations.

Analytical and Problem-Solving Skills

: + Ability to analyze complex business requirements and propose technical solutions that meet industry standards.
+ Strong problem-solving skills to identify and address challenges in insurance workflows and processes.

Communication Skills

: + Excellent communication and interpersonal skills to liaise between IT teams and non-technical stakeholders, including clients.
+ Ability to explain technical concepts in a way that non-technical professionals can understand.

Documentation Skills

: Work with Pre-Sales, Sales and Product team to prepare the RFI/RFP/Proposal preparation and presentation preparation for the proposal.

Regulatory Knowledge

: + In-depth knowledge of general insurance regulations, including licensing, solvency, claims management, and anti-fraud measures.

Educational Background:

Bachelor's/ master's degree in insurance, Business, Finance, Information Technology, or a related field. Insurance certifications are a plus.

Justification:

Candidate should possess good communication skills, general insurance product & functional knowledge and also to understand the technical details of the products and solutions