Job Description

Job Title:

General Insurance Operations Executive (Motor & Health)

Location:

Goregaon East, Mumbai

Number of Openings:

1

Employment Type:

Full-time

Job Overview:

We are looking for a proactive and detail-oriented

General Insurance Operations Executive

with

mandatory experience in Motor and Health Insurance

. The ideal candidate will manage end-to-end insurance operations, including policy issuance, renewals, endorsements, and customer coordination. This role requires strong product knowledge, operational accuracy, and a customer-first approach while working closely with internal teams and insurance partners.

Key Responsibilities:

Manage

end-to-end operations

for

Motor and Health Insurance policies

, including issuance, renewals, endorsements, and documentation. Generate

online purchase links

for customers and assist them through the buying journey. Handle

premium calculations, applicable discounts

, and policy comparisons across insurers. Provide

exceptional customer service

, responding to queries and resolving issues promptly. Coordinate with insurance companies, underwriters, and internal teams to ensure smooth policy processing. Ensure

accuracy and compliance

in all policy documentation and records. Maintain up-to-date knowledge of

General Insurance products, IRDAI regulations, and underwriting guidelines

. Track and meet assigned

operational KPIs and performance targets

. Identify process gaps and share feedback with management to improve operational efficiency. Support cross-selling and upselling opportunities within General Insurance products when required.

Required Skills & Qualifications:

Bachelor's degree in any relevant discipline.

Minimum 1 year of experience in General Insurance operations

, with

Motor & Health Insurance being mandatory

. Strong knowledge of

Motor and Health Insurance products

, premium structures, and discounting. Experience with

online policy issuance systems and link generation

. Excellent

communication, coordination, and customer-handling skills

. Proficiency in

MS Excel and insurance-related software/tools

. High attention to detail with strong organizational and multitasking abilities. Ability to work independently as well as collaboratively within a team. Comfortable working in a fast-paced operations environment.

Benefits:

Health Insurance Provident Fund

Work Schedule:

Day Shift

Commute/Relocation Requirement:

Mumbai, Maharashtra: Must be able to reliably commute or plan to relocate before joining (Required)

Experience Preference:

Total Work Experience:

1 year (Preferred)

Relevant General Insurance Operations Experience:

Mandatory

Job Type: Full-time

Pay: ?12,000.00 - ?20,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person