Job Description

Job Title:

Ticketing Executive - GDS Operations (Amadeus / Sabre)

Experience:

3-5 years

Location:

Gurugram

Industry:

Travel & Tourism

Key Responsibilities

Ticketing (GDS Operations):

Issue, reissue, cancel, and refund air tickets using

Amadeus, Sabre, or Galileo

. Handle

fare constructions, revalidations, manual pricing

, and schedule changes. Ensure accuracy in

PNR management

, airline fare rules, and compliance with

IATA/BSP regulations

. Manage and resolve

ticketing errors, queue handling

, and post-ticketing support. Coordinate with airlines for

fare audits

,

ADM/ACM disputes

, and complex ticketing cases.

Sales & Business Development (B2B):

Conduct

cold calls and follow-ups

with potential B2B partners (Online Travel Agencies & travel agencies). Present and promote the company's

ticketing services, tools, and support offerings

. Onboard new partners through the

registration and integration process

. Maintain strong relationships with existing clients to ensure

customer satisfaction and repeat business

. Gather and share

client feedback

to improve service quality and offerings.

Coordination & Support:

Collaborate with

internal teams

(tech, finance, and customer support) for smooth ticketing operations. Provide

after-sales support

and assist partners with operational or service-related queries. Maintain accurate

records of all ticketing and sales activities

.

Qualifications

4-5 years of hands-on experience with

GDS platforms

(Amadeus, Sabre, Travelport). Strong

ticket sales and reservation

knowledge. Excellent

communication and customer service

skills.

Fluency in English

(written and verbal). Proven

sales and negotiation

abilities. Ability to work effectively in a

fast-paced, team-oriented

environment. Bachelor's degree in

Travel & Tourism, Business Administration

, or a related field (preferred). Sabre Mandatory

If you have a passion for travel technology, ticketing excellence, and B2B client relationships -- we'd love to hear from you!

Apply Now / DM for more details

consultant@blueberryunicorn.com

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Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹40,000.00 per month