Job Description

- Responsibilities:

Ticketing (GDS Operations):

Issue, reissue, cancel, and refund air tickets using

Amadeus, Sabre,

or Galileo.

Handle fare constructions, revalidations, manual pricing, and schedule changes.

Ensure accuracy in PNR management, airline fare rules, and IATA/BSP regulations.

Manage and resolve ticketing errors, queue handling, and post-ticketing support.

Coordinate with airlines for fare audits, ADM/ACM disputes, and complex ticketing cases.

- Sales & Business Development (B2B):

Online Travel Agency)

- Coordination & Support:

Work closely with internal teams (tech, finance, customer support) for smooth ticket processing.

Provide after-sales support and assist partners with operational or service-related queries.

Maintain accurate records of all ticketing actions and sales activities.

- Qualifications

Experience with GDS platforms (Amadeus, Sabre, Travelport)

Sabre

Mandatory

Ticket Sales and Reservations skills

Strong Communication and Customer Service skills

Fluency in English

Proficiency in sales strategies and techniques

Ability to work effectively in a fast-

paced, team-oriented environment

Bachelor's degree in travel and tourism, business administration, or related field is preferred

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month