Job Description

Description & Qualifications

Description Job Summary:
The Garnishment Specialist I, is responsible for providing world class support and timely processing of assigned Garnishment Cases for UKG Inc.’s customers who utilize our Garnishment Administration and Disbursement product offering. The key responsibilities are to accurately process garnishment withholding orders to ensure compliance. This includes following the jurisdiction requirements and our standard processes to set up payroll deductions and written responses as required to the agencies and courts.
Primary/Essential Duties and Key Responsibilities:

• Ability to recognize and categorize orders for all garnishment types
• Performs accurate and timely payroll transactions related to garnishments to include set-up, data entry, garnishment interpretation and updating deductions data according to established timelines, standards and procedures for garnishments types, including but not limited to

o Child supports
o Releases

• Provides accurate and timely written answers to garnishment and/or court notices as required within prescribed time limits
• Ability to effectively examine and reconcile garnishments
• Respond timely and accurately to internal contacts concerning garnishment deductions
• Follows the established process to ensure delivery in compliance for each required mailing
• Escalates non-routine inquiries and issues to Garnishment Specialist, Lead and Garnishment Manager
• Effectively use appropriate resources which include including process documentation and our compliance reference ‘Complete Guide to Federal & State Garnishments’, · Garnishment Specialist, Lead, Manager
• Attend and Actively participates in all scheduled Select Service Group, Garnishment Department and POD Team meetings and reviews recordings for any missed due to time off or other unavoidable conflicts
• Stays current and adheres to federal and state guidelines when handling garnishment orders
• Assists with garnishment set-up for new client implementations as requested
• Being flexible and adapting to process improvements and changes and making suggestions to improve standard processes
• Being a team player always remembering that all clients are our clients
• Other Special projects or tasks assigned by Management.

Qualifications Knowledge, Skills and Abilities

• 1-3 years Garnishment and/or Payroll or any related experience
• Intermediate proficiency with Microsoft Office applications: Word, Excel, Outlook
• Must be able to manage assigned work in an organized, proactive and independent manner to meet all required time frames and commitments
• Excellent analytical ability within a high transaction volume environment
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages
• Assists with related special projects as required
• Overtime may be required during any calendar quarter

Experience, Education, Certification, License and Training
Graduate / Post Graduate
Preferred Qualifications:

• Working knowledge of UltiPro is a plus
• FPC or CPP is a plus

Interpersonal Skills:

• Highly motivated and team oriented
• Strong oral and written communication skills
• Communicates and provides superior service
• Ability to handle multiple tasks under tight deadlines
• Extremely detail-oriented with strong organizational and follow-up skills, as well as experienced in handling multiple priorities
• Excels in a fast paced and evolving environment
• Excellent time management skills
• Ability to deal effectively with a diversity of individuals at all organizational levels
• Process oriented
• Commitment to excellence and high standards

Company Overview Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired?
EEO Statement Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.