The role of the Customer Service Associate (CSA) - Non-Voice, will be responsible for: \xe2\x9e\xa2 Providing support and resolve technical issues via email and other electronic communications \xe2\x9e\xa2 Building credibility and trust with the customer by empathizing with their problem in words \xe2\x9e\xa2 Proactively understanding their needs and responding promptly to resolve their issue \xe2\x9e\xa2 Applying advanced troubleshooting techniques to provide unique solutions to the customer\xe2\x80\x99s individual needs \xe2\x9e\xa2 Leveraging their experience to provide feedback to the team on how to improve client services \xe2\x9e\xa2 Driving customer communication during critical events Name : Andrew Contact : 9620301459 Job Type: Full-time Salary: \xe2\x82\xb915,000.00 - \xe2\x82\xb930,000.00 per month Benefits:
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