Job Description

A gambling service worker ensures a positive, fair, and secure experience for patrons in a gambling establishment by performing various tasks such as dealing cards, operating slot machines, handling money and payouts, monitoring games for rule violations, and enforcing safety policies. These workers are responsible for customer interaction, rule enforcement, and maintaining the integrity of gaming operations, often requiring strong customer service skills and the ability to work nights, weekends, and holidays. Key Responsibilities

Customer Service:

Greet customers, explain game rules, answer questions, and address complaints to ensure a pleasant experience.

Game Operations:

Deal cards for table games, monitor slot machines for issues, manage money and chips, and disburse payouts to winners.

Rule Enforcement:

Observe patrons and dealers for violations of casino policies or gambling regulations and report irregularities to supervisors or security.

Safety and Security:

Monitor for safety hazards, enforce safety rules, and maintain the integrity of the games and the establishment.

Maintenance:

Perform minor repairs on slot machines and monitor all machines for malfunctions.

Operational Support:

Circulate the casino floor to ensure games and operations run smoothly and assist with other gaming activities like bingo and keno.
Required Skills & Qualifications

Customer Service:

Essential for interacting with patrons and ensuring a positive atmosphere.

Attention to Detail:

Crucial for monitoring games, enforcing rules, and accurately handling money.

Integrity and Honesty:

Necessary to uphold the ethical and legal standards of the gaming industry.

Communication Skills:

To clearly explain rules and communicate with customers and supervisors.

High School Diploma:

A typical requirement for most gaming service roles.
Job Types: Full-time, Fresher

Pay: ₹14,420.41 - ₹37,861.28 per month

Work Location: In person