Job Title Performance Measurement Reporting Analyst, NCT Location Pune Role Description The Analyst will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. He/she needs to ensure team adherence to all cut-off times/deadlines and quality of processing as maintained in SLAs. Needs to monitor queues and do work allocation. He/she should ensure that all queries/first-level escalations related to routine activities are responded to within the time frame specified. Needs to conduct checks and maintain documentation to ensure that there are sufficient records for future reference. Should take end to end responsibility and and share best practices with the team What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
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