Job Description

Job Category: Support
: Required Experience & Skills
12+ years total ERP functional delivery; 5+ years managing global rollouts/support.
Full-cycle leadership of Oracle ERP Cloud (or E-Biz) and SAP ECC/S4 modules.
Deep process command in Plan-Source-Make-Deliver-Finance.
Hands-on with cut-over, data migration (FBDI, ADFdi, LTMC), and cloud release cadence.
Proficient in ServiceNow/Jira, SQL for issue triage, and OTBI/BI Publisher reporting.
Proven vendor governance, budgeting, and executive-level communication skills.
Maintain Ticket Hygiene for all incident Tickets for the team.
Preferred Assets Oracle Cloud Financials or SCM certification.
Familiarity with OCI / OIC integrations, GoldenGate, Boomi.
Exposure to AIOps/RPA for ticket deflection and automated controls.
Agile-Scrum and DevSecOps mindset for SaaS extension delivery.
Responsibilities:
End-to-End Functional Delivery
Own scope, schedule, risk, and quality for Finance (R1) and SCM/DLM (TR2).
Coordinate design sign-offs, data migration, configuration, testing, and business readiness.
Hyper-Care & Support Transition
Establish 24 x 7 support with ITIL practices (incident, problem, change).
Lead Blue-Angels-style debriefs to feed lessons into SOPs and run-books.
Cut-Over & Data Governance
Orchestrate cut-over war-room; manage FBDI/HDL loads, reconciliation sign-offs.
Ensure master-data quality, SoD compliance, and statutory localization.
Continuous Improvement & Automation
Champion backlog of enhancements-RPA for reconciliations, AI anomaly alerts, OTBI KPI packs.
Drive quarterly Oracle Cloud updates & automated regression testing.
People & Vendor Leadership
Build and mentor a 12-15-member functional team (Finance, OM/Proc, Inv/Mfg, Planning).
Govern SI/AMS partners-SOW, deliverables, burn rate, SLA scorecards.
Executive & Stakeholder Engagement
Present weekly delivery dashboards to CIO, CFO, and Supply-Chain leadership.
Translate technical risks into business language; negotiate cut-off criteria.
Audit & Compliance
Ensure adherence to SoD, GST/e-invoicing, IFRS/GAAP, and internal-control frameworks.
Liaise with external auditors during year-end and quarterly reviews.
Qualifications:
Career Level - M3
About Us:
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.