Job Description

Job Role : Linux Full Stack System Engineer III-IN Remote Work Location ( 5 days working) Work Timing: 1 pm to 10 pm IST Career Level Summary : Requires conceptual knowledge of theories, practices, and procedures within a job discipline Performs routine assignments using existing procedures Receives instruction, guidance and direction from more senior level roles Intermediate Windows Or Linux OS and Server support experience, and a professional OS support qualification in any one flavour (Windows or Linux) Intermediate understanding of system and data workflows Intermediate understanding of databases and data analysis Good experience on Python (development) Practical skills to analyze and enhance business processes and workflows Competent shell scripting experience Competent skills and experience with infrastructure services i.e. SSL/DNS/Patching management Competent skills and experience with Networking services Firewalls/Routers/Server & App Ports Entry level to a professional career progression Requires working knowledge and experience in own job discipline and broadens capabilities Uses prescribed guidelines or processes in analyzing situations Receives a moderate level of guidance and direction. Competencies : Intermediate knowledge of all versions of OS, Server and App support, reliability and performance tuning experience Basic level of data analysis and manipulation capability Basic business process and data/system workflow design and implementation capability OS Shell scripting ability Basic reporting, GUI and dashboard design capability Shell scripting ability and basic experience in multiple languages Intermediate level of reporting, GUI and dashboard design capability Key Responsibilities: Contribute to functional business continuity/transformational projects and customer engagements (both technical and non-technical), delivering key objectives for the OS Function Technical point of escalation to the OS Support teams resolving customer issues, working in collaboration with partners across the business, as required Contribute to tasks relating to problem management, process improvement, reporting, and customer infrastructure Assists in the development of technical training for all Rackers supporting Rackspace Supported OS Products Contribute to workloads and optimization of related tasks Basic data-driven business process and data/system workflow design and implementation capability Basic reporting, dashboard design and implementation capability Technical point of escalation to the OS Support and Engineering teams resolving customer issues, working in collaboration with partners across the business, as required Quality check development of technical training for all Rackers supporting Rackspace Supported OS Products Provide technical expertise underpinning communications targeting a range of stakeholders - from individual contributors to leaders across the business Intermediate level of data-driven business process and data/system workflow design and implementation capability Intermediate level of reporting, dashboard design and implementation capability Skills & Knowledge: Intermediate knowledge of OS, including but not limited to: -Intermediate server support, app installation and patching capability -Server Clustering Technologies -LDAP (for Linux Servers) Intermediate knowledge of server hardware, networking, backup and storage solutions Basic database support knowledge Intermediate knowledge of Virtualization Technologies (I.e.: VMWare, OpenStack and Hyper-V) Basic knowledge of Cloud Platform Products (Azure/AWS/GCP) Intermediate knowledge of designing, implementing, analysing and troubleshooting highly available systems Strong written & verbal communication skills, both highly technical and non-technical Basic knowledge of Project Management methodologies Intermediate OS shell scripting ability Basic level understanding of databases, data analytics and data manipulation capability Some working knowledge and/or experience of DevOps and DevOps pipelines Basic knowledge of Ansible/WinRM/SSH Willingness to learn and onboard new programming languages and products for this position Python/Visual Studio Code/PowerShell/PHP/GitHub/Docker Further develop responsibilities on top of previous job level requirements Intermediate knowledge of Cloud Platform Products (Azure/AWS/GCP) Intermediate knowledge of designing, implementing, analyzing and troubleshooting highly available systems Intermediate knowledge and applied experience of Project Management methodologies Basic scripting competency in one or more of the following languages: PowerShell, Python, PHP, Go

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