Job Description

Why Work at Reputation?Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide.We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022.Reputation is trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com.Our industry leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports.The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.Our Mission: We exist to forge relationships between companies and communities.Job Summary:Reputation is seeking an experienced Full Stack Engineering Manager to lead development across our enterprise social media SaaS platform. This role combines deep technical expertise with leadership responsibilitiesxe2x80x94guiding engineers, shaping architecture decisions, and collaborating closely with cross-functional teams to deliver scalable, high-performing solutions. We are looking for a hands-on leader and thought leader who takes ownership of their work and can lead by example while fostering a high-performing engineering culture. The ideal candidate is a full stack engineer with a strong background in modern web technologies, solid engineering fundamentals, and a passion for clean, scalable code in a fast-paced CI/CD environment.
Responsibilities:

• Lead a team of software engineers, providing mentorship, technical guidance, and performance feedback
• Architect and build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit Testing, etc.)
• Collaborate with product managers and stakeholders to understand detailed requirements and translate them into scalable technical solutions
• Own your code and projects from design, implementation, test automation, and delivery of high-quality products to our users
• Work in a fast-paced CI/CD Kanban environment and participate actively in feature development and bug resolution
• Oversee development across multiple projects and ensure timely, high-quality delivery
• Promote a culture of engineering excellence, continuous improvement, and collaboration
• Assist in hiring, onboarding, and developing engineering talent
• Foster a culture of observability, performance monitoring, and system reliability
• Additional duties as assigned

Qualifications:

• Must be a graduate in BE/BTech/ MCA/MSc / MTech.
• 12+ years of experience building scalable full stack web applications, with at least 2+ years in a technical leadership or management capacity.
• Solid programming skills in JavaScript, React.js / Node.js, Java, Spring boot. GoLang is a plus.
• Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
• Advanced experience working with both NoSQL and relational databases including development, troubleshooting, and performance optimization
• Experience working in a Cloud environment (AWS or GCP preferred)Observability experience or willingness to learn
• Experience with CI/CD pipelines, automated testing, and release processes
• User-centric mindset with a strong sense of empathy for the end user
• Comfortable working with data-intensive applications and distributed systems
• Strong interpersonal skills with a passion for mentoring engineers and fostering team growth
• Ability to collaborate effectively and manage multiple priorities in a fast-paced environment

Nice to Have:

• GoLang
• WebSockets
• RabbitMQ
• Elasticsearch

When you join Reputation, you can expect:Flexible working arrangements.Career growth with paid training tuition opportunities.Active Employee Resource Groups (ERGs) to engage with.An equitable work environment.Our employees say it best:According to Glassdoor, 94% of our employees approve of our CEO, Joe Burton.Our employees highlight our:Ample Opportunities- There are many opportunities to learn and grow. Many open roles are replaced with internal promotions.Positive Culture- You will never have a better culture anywhere else. Period.Training and Tools- All managers truly want you to succeed, and you are given great tools and training to be successful in your role.Balance- Great work life balance and awesome team environment!Diversity Programs & Initiatives:Our Reputation Nation spans around the world. This global perspective allows us to intentionally unlock the magic that comes from diversity of experience to contribute to our success.At Reputation, we believe in:Diversity: Embracing a culture that values uniqueness.Inclusion: Inviting diverse groups to take part in company life.Belonging: Helping each individual feel accepted for who they are."At Reputation, we see diversity and inclusion as the foundation for an equitable workplace. Our goal is to empower all of our employees, regardless of their background, to make an impact in their work each and every day." - Joe Burton, CEO, ReputationAdditionally, we offer a variety of benefits and perks, such as:Health Insurance & Wellness Benefits: Group Health Insurance: Medical Insurance with floater policy of up to 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-lawsMaternity Benefits: Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacyLife Insurance: Insurance at 3x annual cost to the company (Term Insurance, GPA)Accident/Disability Insurance: Insured at 3x base salary for permanent total disability, permanent partial disability and temporary total disability (GPA)OPD: of 7500 per annum per employeeLeaves10 Company observed holidays a year (Refer to the Holiday Calendar for the Year)12 Casual/Sick leaves (Pro-rata calculated)02 Earned Leaves per Month (Pro-rata calculated)04 Employee Recharge days (aka company holiday/office closed)Maternity & Paternity (6 months)Bereavement Leave (10 Days)Car Lease:
Reputation offers Car Lease Program that allows employees to lease a car with no upfront cost or down payment. They benefit from a fixed monthly lease rental and 20-30% tax savings.We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.To learn more about how we handle the personal data of applicants, visit our .Applicants only - No 3rd party agency candidates.

Reputation