Company Description
Metro Global Solution Center (MGSC) is internal solution partner for METRO, a EUR31.6 Billion international wholesaler with operations in more than 30 countries. The store network comprises a total of 623 stores in 21 countries, of which 522 offer out-of-store delivery (OOS), and 94 dedicated depots. In 12 countries, METRO runs only the delivery business by its delivery companies (Food Service Distribution, FSD).
HoReCa and Traders are core customer groups of METRO. The HoReCa section includes hotels, restaurants, catering companies as well as bars, cafes and canteen operators. The Traders section includes small grocery stores and kiosks. The majority of all customer groups are small and medium-sized enterprises as well as sole traders. METRO helps them manage their business challenges more effectively.
MGSC, location wise is present in Pune (India), Dusseldorf (Germany) and Szczecin (Poland). We provide HR, Finance, IT & Business, Branding, Strategy operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow's standards for customer focus, digital solutions, and sustainable business models. For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion. We believe that we can add value, drive efficiency, and satisfy our customers.
Website:
Company Size: 1000-1100
Headquarters: Pune, Maharashtra, India
Type: Privately Held
Inception: 2011
How will you make an impact?
The online shop for delivery customers called M.Shop is the core of the online business of Metro and the place where all delivery orders of Metro customer are placed.
You will join M.Shop: CCOV and Assist which is the core team around all customer related aspects within the M.Shop. We manage favorite article lists for our customers, we provide customer information to other teams inside M.Shop and the login functionality for both customers and employees is provided by us as well.
What will you do:
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