Job Description

Fulfilment Integration Manager
"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."
Location
Bengaluru
Employment type
Full Time Permanent
Department
Logistics & Supply Chain
Deadline
2025-10-03
Mobility support
Domestic
You already applied for this job.
Candidate profile (title) Who you are
Candidate profile (text) - Default language You are passionate about people, business, and the IKEA vision of creating a better everyday life for many people. You thrive in a fast-paced supply chain environment, where every decision you make has an impact on customer experience and business performance.
To be successful in this role, you bring:

• A university degree in Economics, Logistics, Supply Chain Management or equivalent work experience.
• 5 years' experience in leading people and/or management roles, preferably in distribution, retail, logistics or similar.
• Strong leadership skills with the ability to inspire, coach, and engage people in a changing environment.
• Excellent knowledge of fulfilment processes, stock accuracy, range management, forecasting, and sales steering.
• Proven analytical skills with the ability to interpret budgets, KPIs and business performance to create tactical and operational action plans.
• Strong collaboration and communication skills, with the ability to build trustful relationships across different stakeholders.
• Fluency in English, both written and spoken.

You are motivated by creating customer value, driving operational excellence, and leading through IKEA values. You believe in people's potential and are eager to develop both business and individuals in line with long-term goals.
Key responsibilities (title) Your responsibilities
Key responsibilities (text) As a Fulfilment Integration Manager, you will play a key role in ensuring seamless operations in the fulfilment unit by securing stock accuracy, optimal stock structure, and efficient execution of replenishment and order fulfilment processes.
In this role, you will:

• Lead, coach, develop, and inspire a high-performing Fulfilment Integration team while fostering a culture of performance, collaboration, and well-being.
• Be responsible for execution of commercial activation, range changes, and operational forecasting in the unit.
• Secure stock accuracy, range management, and proactive optimization of stock structure to reduce avoidable stock and improve capacity utilization.
• Drive implementation of fulfilment solutions, continuous process improvements, and best practices within the unit.
• Collaborate closely with Fulfilment Operations, Supply Chain partners, and unit commercial partners to secure excellent planning and execution.
• Ensure agreed availability goals are met and contribute to achieving an outstanding customer experience at the lowest possible cost.
• Build strong relationships across functions to co-create and deliver sustainable results for both customers and the business.

Team vision ( title) Together as a team
Team vision (text) We're the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you've wonder who's responsible for finding effective and efficient ways of picking up the products for our customers, that's us. We're passionate about working together to improve the customer experience at IKEA!
We are an equal opportunity employer:
At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.
Why you will love us
From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.
At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.
Our vision, "to create a better everyday life for the many people" inspires and guides us in everything we do. This is IKEA.
What we all have in common

• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing & delivering while learning & developing
• Having fun!

Skills Required