Job Description

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Job Details
FSS Investor Services Tech Head

Requisition Number: 25834
Job Location: Bangalore, IND
Work Type: Office Working
Employment Type: Permanent
Posting Start Date: 19/12/2025
Posting End Date: 24/12/2025
:
Job Summary
The role will provide strategic technology leadership to the FSS business lines, playing an integral role in the growth and development of the Investor segment through digital delivery of reliable technology services. The role will shape the strategy of Custody Client and Sales business service offering competitiveness to Clients and ensure solutions are not only strategically aligned but are consistent with the goals and objectives from an operational perspective.

• Leverage technology where appropriate to streamline processes, enhance productivity, reduce risk, and improve controls.
• Deliver Technology end to end in a highly automated manner.

• Provide the leadership for a seamless service experience throughout the technology service lifecycle, ensuring that technology services are future proof and aligned with the overall objectives and governance standards of Group and Regions business.
• Responsible for engagement with the business for product volumes across markets, new clients, key/ hyper care clients across geographies.

Business

• Work hand in hand with the Business, Operations and FSS Product teams to understand the business needs and deliver using either internal or vendor solutions where appropriate.
• The role will implement processes to monitor and track the impact on revenue (in terms of dollar), and clients due to technical issues on technology platforms.
• The role will execute strategies at par or better than competitors service proposition offering in Client RFP process. The role will articulate SCB technical capabilities, service levels, resiliency postures in sales RFPs to position SCB competitiveness standing.
• Ensure third party negotiations with vendors are constantly striving toward the best commercial outcome both upfront and for the operational cycle of the engagement.
• Support the local teams outside of FSS Global across Kora and Indonesia.

Key Responsibilities

• Financial market knowledge with some experience in Securities services especially around Custody and Fund Accounting Technology: - awareness and understanding of the wider business, economic and market environment in which the firm operates. An experience in handling investor segment including Asset Owners and Asset managers is preferred but not a must have.
• Business Strategy and Model: - awareness and understanding of the firm's business strategy and model appropriate to the role.
• Risk Management and Control: - the ability to identify, assess, monitor, control and mitigate risks to the firm. Also, an awareness and understanding of the main risks facing the firm and the role the individual plays in managing them.
• Financial Analysis and Control: - the ability to interpret the firm's financial information, identify key issues based on this information and put in place appropriate controls and measures.
• Governance, Oversight and Controls: - the ability to assess the effectiveness of the firm's arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas.
• This role would require 15+ years of relevant experience, covering the implementation of strategy into technology solutions and demonstrable understanding of financing and securities services business.

Skills and Experience

• Business - Market Knowledge
• Operational Risks
• Analytical Thinking
• Risk Management
• Regulatory Environment - Financial Services
• Manage Risk
• Problem Solving
• Understanding Customer Needs
• Internal Controls

Qualifications

• Financial market knowledge with some experience in Securities services especially around Custody and Fund Accounting Technology: - awareness and understanding of the wider business, economic and market environment in which the firm operates. An experience in handling investor segment including Asset Owners and Asset managers is preferred but not a must have.
• Business Strategy and Model: - awareness and understanding of the firm's business strategy and model appropriate to the role.
• Risk Management and Control: - the ability to identify, assess, monitor, control and mitigate risks to the firm. Also, an awareness and understanding of the main risks facing the firm and the role the individual plays in managing them.
• Financial Analysis and Control: - the ability to interpret the firm's financial information, identify key issues based on this information and put in place appropriate controls and measures.
• Governance, Oversight and Controls: - the ability to assess the effectiveness of the firm's arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas.
• This role would require 15+ years of relevant experience, covering the implementation of strategy into technology solutions and demonstrable understanding of financing and securities services business.

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Information at a Glance
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