Job Description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.Job Role: Senior Manager
The opportunity:
Our Process and Controls practice, a specialty consulting practice within Enterprise Risk, provides comprehensive risk services through a suite of strategic, outsourcing, and industry-focused operational recommendations that help companies around the world evaluate and enhance their internal audit and risk management functions.The team is focused on leveraging emerging technologies like Robotics, AI, Advanced Analytics to enhance various Internal Audit and internal control solutions being provided to the client and also actively work in building multiple tools and assets for efficient and effective client delivery. By plugging into our market-leading global network, you'll gain the experience you need to become an exceptional Risk Consultant
Our clients look for EY's expertise across the consulting solutions and specifically for engagements related to Internal Audit, Process compliance and reviews, SOX 404 and, Developing Standard Operating Procedure manuals & Enterprise Risk Management.
Department : Enterprise Risk - Internal AuditWhat to expect:
We're interested in highly motivated talented individuals with a strong willingness to think outside of the box. You can expect plenty of autonomy in this role, so you'll need the motivation to take initiative and seek out opportunities to improve our current relationships and expand our business in the evolving market. If you're serious about consulting and ready to take on some of our clients' most complex issues, this role is for you.Your key responsibilities:
Client Management

• Delivers an exceptional service experience across engagements: develops an account management mindset, understands our clients' sectors and business agenda, and anticipates their needs, proposing preferred solutions, anticipating potential barriers and following up on client satisfaction
• Develops ideas to expand current offerings, and initiates client discussions

Market Leadership

• Builds networks across our firm to support our markets agenda and reputation, and encourages cross-selling
• Enables the business development process by gathering appropriate resources, gaining access to key contacts, supervising proposal writing and driving progress to completion
• Manages team and project resources and budgets effectively
• Develops new and improved ways of working, encouraging team members to explore new ideas, focusing on measurable business impact

Quality delivery

• Manage multiple offshore client engagements and related project teams.
• Meet quality guidelines within the established engagement economics. .
• Continuous monitoring of the engagement progress with respect to budgets and update key stakeholders about progress and expected outcomes.
• Demonstrate application and solution-based approach to problem solving while executing client engagements and documenting working papers.
• Anticipate and identify engagement related risks and escalate issues as appropriate on a timely basis.
• Identify process gaps and accordingly provide recommendation in areas requiring improvement based on the client's business process and industry practice.

Operational Excellence

• Suggest ideas on improving engagement productivity and identify opportunities for improving client service.
• Manage engagement budgets and ensure compliance with engagement plans and internal quality & risk management procedures.
• Should be able to take ownership for driving professional growth and leveraging coaching, learning and new experiences
• Identifies and shares trends, topics and resources (e.g., professional bodies, market developments such as sector-specific trends, regulatory guidance) that will increase the relevance and value of our service delivery and seizes opportunities to grow knowledge
• Coaches team members and colleagues in the best use of EY methodologies and tools to increase personal impact and decrease costs

People Management

• Responsible for the performance and appraisal of direct reports, including training and developing necessary skill sets to enable them to grow in their careers.
• Mentor and coach junior team members, enabling them to meet their performance goals and successfully grow their careers.
• Responsible for recommending development activities tailored to each team member's needs and learning style
• Responsible for resolving competing priorities and resource allocation issues, building collaboration across organizational boundaries

To qualify you must have:

• 10 - 12 years of a Big 4 or professional firm or industry experience in managing internal audit engagements and assessment of internal control frameworks
• Must have a master's degree in Business, Management, Accounting, Finance or a related field / CPA / ACCA
• CIA or other similar certifications preferred
• In-depth experience in business process and regulatory compliance reviews
• In-depth experience in Insurance domain
• Familiarity with data storage and management technologies, such as SQL and experience in developing interactive visualisations using business intelligence solutions such as PowerBI would be an added advantage.
• Skilled at collaborating, motivating and guiding high performance teams.
• Quick decision-making skills and ability to handle complex situations with a calm demeanour.
• Proficient in MS-Office Suite including experience in creating proposals for clients
• Strong Oral & Written Communication Skills, ability to articulate discussions
• Globally mobile and flexible to travel to onsite locations
• Team player with strong interpersonal skills

EY | Building a better working worldEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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