Job Description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Account Payable Support (Concur)
Summary of Position:
The role is critical to ensuring the smooth functioning of the Travel & Expense (T&E) processes across the organization. The incumbent will be responsible for administering the Concur system, ensuring accurate updates and compliance, supporting reporting requirements, and providing end-to-end administration support for T&E activities. The role demands a detail-oriented professional with prior experience in system administration, finance operations, or T&E process management, who can act as a bridge between global stakeholders and the India team.
Key Responsibilities and Accountabilities:

• Administer and maintain the Concur T&E system, ensuring its availability, accuracy, and compliance with organizational policies.
• Monitor system updates, apply configuration changes where needed, and ensure smooth integration with related finance systems.
• Ensure all employee-related information (salary band, joiner/leaver updates, policy changes) is updated in the Concur system on a timely basis.
• Supporting the existing Account Payable team in day-to-day activities.
• Coordinate with HR and finance teams to validate and maintain accurate employee data.
• Generate, review, and distribute periodic T&E reports to ensure compliance, highlight anomalies, and provide management insights.
• Work closely with finance teams to track expense trends and escalate issues when exceptions or policy breaches occur.
• Manage system access rights with specific focus on joiners, leavers, and salary-plus employees.
• Ensure data confidentiality and compliance with company policies when handling employee-sensitive information.
• Provide day-to-day administrative support for the T&E process, addressing employee queries and resolving system-related issues.
• Collaborate with UK and India teams to standardize processes, improve efficiency, and enhance user experience on Concur.
• Support audits and compliance reviews by preparing necessary documentation and responding to queries.

Functional & Behavioural Competencies required:
Functional Competencies:

• Strong knowledge of Concur T&E system or similar expense management platforms.
• Experience in system administration, reporting, and data accuracy management.
• Understanding of travel and expense policies, finance operations, and audit/compliance requirements.
• Proficiency in MS Excel and reporting tools for data analysis and reconciliation.
• Ability to manage sensitive employee data with discretion and confidentiality.

Behavioural Competencies:

• Strong problem-solving and analytical skills with a keen eye for detail.
• Excellent communication and stakeholder management skills (experience in UK/global context preferred).
• Proactive and adaptable, with the ability to manage multiple priorities in a fast-paced environment.
• Strong collaboration and teamwork mindset to work effectively with cross-functional teams.
• High integrity, accountability, and ability to work independently.

Qualifications and Experience:

• Graduate/Postgraduate degree in Business Administration, Commerce, Finance, or related field.
• 5-8 years of relevant experience in system administration, finance operations, or travel & expense management.
• Strong knowledge of Concur or equivalent expense management systems (Oracle, SAP, Workday, etc.).

EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Skills Required