Job Description

###

Job Title

FSE MRI
###

Job title: FSE MRI

One sentence description of role

In this role:

You have the opportunity to work as MRI field service engineer in Karnataka Territory

You are responsible for:

Delivery:

o The FSE would ensure full compliance of Service Delivery Processes and deliver services both effectively and efficiently


o The FSE would conduct

site surveys before taking over the Life Cycle Management of an installed machine


o The FSE would also provide

Demonstration Support for the system in the region


o The position of a FSE would entail Commissioning and Handing-over of the respective systems projects


o FSE would participate in

Corrective Maintenance and would also maintain and complete the PM Schedules within the stipulated time frame


o The FSE would

implement FCO

Selling:

o As a FSE, Person would

actively participate and

support in CS Sales Promotion and achievement of overall CS Team Sales Targets


o FSE would coordinate the process of Spare parts Sales with the Customer


o Identifying opportunities for System Upgrades and promoting the same to the Customer would also fall within the job's purview


o The FSE would

provide Competition Information about the latest developments and the prevailing market condition to enable the organization to be competitive.

Service Administration

o The FSE would report all necessary information both technical and administration

[Call Completion Call Reporting, PM, FCO, Installations]

as per the norms


o The FSE would be responsible for proper handling of

parts/ Test

&

Measuring Instruments

to ensure return of all parts with proper documents


o The responsibility of collecting

Customer Overdue Outstanding would lie with the FSE.

Customer Satisfaction

o FSE would also be responsible for timely escalation of certain issues to the concerned FSE and work as a team to provide appropriate solution to customer

Quality

-To achieve all goals against the Quality KPIs

To succeed in this role, you should have the following skills and experience

BE/Btech/Diploma in Biomedical or Electronics

3+ years of experience in Service/Maintenance and Installation of MRI systems

Any additional experience in modalities like CT/Cathlab will be added advantage Should be ready to work any where in India as per the requirement

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.


Learn more about our business . Discover our rich and exciting history . Learn more about our purpose .

How we work at Philips

Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart - which for full-time employees translates to 3 days working from the office and up to 2 days from home - for our hybrid roles.


Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our commitment to inclusion and diversity

At Philips, we provide equal opportunities to all our employees and to all eligible applicants for employment in our company , irrespective of age, color, disability, nationality, race, religion, gender, sexual orientation (LGBTQ +), and all aspects that make individuals unique. Encouraging diversity and fostering inclusion are key to our mission of improving the lives of 2.5 billion people a year by 2030 through meaningful innovation. We have fair, transparent, and clear employee policies which promote diversity and equality, in accordance with currently applicable law. For, we believe that life is better when #youareyou.


Our hybrid working model is defined in 3 ways:


We believe in the importance of impactful collaboration: There's a certain energy when everyone's in the same room that can heighten idea generation and creative friction needed for problem-solving.


We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn't office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.


We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?

Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.