- Greeting Visitors: Receptionists welcome guests and clients, providing a positive first impression of the organization. They may also assist visitors in navigating the office.- Managing Phone Calls: They handle incoming and outgoing calls, directing them to the appropriate personnel and taking messages when necessary. - Administrative Support: They perform various administrative tasks, including filing, data entry, and managing correspondence, to support the overall functioning of the office. - Handling Mail and Packages: Receptionists sort and distribute incoming mail and packages, as well as prepare outgoing mail. - Maintaining Office Supplies: They monitor and order office supplies as needed to ensure the front office is well-stocked. - Assisting with Security: In some settings, receptionists may be responsible for monitoring visitor access, issuing visitor passes, and ensuring the security of the premises. - Customer Service: They address client inquiries and resolve issues, providing excellent customer service to enhance the organization's reputation. (ref:updazz.com)
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