Front Office Support Consultant

Year    KA, IN, India

Job Description

Key Responsibilities:


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KEY RESPONSIBLITIES Manage and maintain on premises Exchange 2019 SE servers Hybrid M365 EXO Proofpoint Email Protection Configure and manage email security solutions like Proofpoint email protection SER secure email relay and ensure the policies rules are reviewed periodically Knowledge in ITIL process Use ServiceNow for ticketing and incident Service request Change management


Technical Requirements:


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Mandatory Technical Skills Technical Skill 1 Experience in supporting third party and internal applications Technical Skill 2 Experience in trading applications e g Trading Screen BidFX or other trade execution systems Technical Skill 3 Monitoring batches Technical Skill 4 Ability to write SQL queries for troubleshooting


Additional Responsibilities:


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Key Responsibilities and Key performance indicators The SCD Front Office Resource will be responsible for doing production support for TS BidFX Perform heath checks for both systems Work closely with vendors and business Enable broker onboarding Support incidents Support enhancements Co ordinate with various IT teams to ensure systems are up and running as per SOP Participate in DR and BCP activities Participate in Audit and yearly upgrades To support in shifts for US and UK Market


Preferred Skills:


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Domain->Capital Markets->Capital Markets - Trade Life Cycle->Front Office

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Job Detail

  • Job Id
    JD4498225
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year