Job Description

We are looking for a Front Office Sr. Supervisor who is having min 06 Yrs of Experience in Hotel / Hospitality Industry with at least 02 yrs experience in supervisor role.

Supervise front office employees, provide guidance and direction, conduct training, and assist with performance evaluations. Ensure positive guest experiences, handle complaints, resolve issues, and respond to inquiries in a professional manner. Maintain front desk supplies and inventory, and ensure the front office area is clean and organized. Handle or oversee financial transactions and maintain accurate records related to front desk operations. Ensure that all front office policies, procedures, and safety regulations are followed by staff. Oversee the daily operations of the front desk, manage schedules, and ensure smooth processes for guest check-ins and check-outs. Conduct regular performance reviews for front desk team members Needs to work in Rotational shifts . Food & Accommodation will be provided.
Job Type: Full-time

Pay: ₹16,000.00 - ₹21,000.00 per month

Ability to commute/relocate:

Guruvayur, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Experience:

Hospitality: 6 years (Required) Supervising: 3 years (Required)
Language:

English (Required) Hindi (Required) Malayalam (Required)
Shift availability:

Night Shift (Required) Overnight Shift (Required) Day Shift (Required)
Work Location: In person