Job Description

Company:

Medictour

About Us:

Medictour is a leading

medical tourism company

specializing in coordinating healthcare and travel arrangements for international clients. We focus on delivering seamless, professional, and compassionate support to foreign patients seeking medical treatment in India.

Position Overview:

We are looking for a proactive and detail-oriented

Front Office Supervisor

to manage front desk operations and client communications. The ideal candidate will have strong communication skills, good knowledge of the

medical field

, and the ability to coordinate efficiently with clients and healthcare partners.

Key Responsibilities:

Attend incoming calls and handle client inquiries in a professional manner. Respond promptly and accurately to emails and client communications. Coordinate with foreign clients to understand their medical and travel requirements. Prepare and maintain detailed charts, reports, and patient documentation. Assist with booking flight tickets, accommodations, and other travel arrangements. Supervise front office activities to ensure smooth daily operations. Collaborate with hospitals, doctors, and internal teams for scheduling and follow-ups. Maintain client confidentiality and ensure exceptional customer service.

Requirements:

Bachelor's degree in Hospitality, Healthcare Management, or a related field.

Knowledge or background in the medical/healthcare field is required.

1-3 years of experience in a front office, medical tourism, or customer service role. Excellent communication skills in English; other languages (especially foreign) are an advantage. Proficient in MS Office (Word, Excel, Outlook) and general computer operations. Strong organizational and multitasking abilities. Friendly, professional, and customer-focused attitude.

Benefits:

Competitive salary based on experience. Exposure to international clients and healthcare networks. Growth and training opportunities within the medical tourism industry.

How to Apply:

Interested candidates can send their updated resume to

akbarekm@gmail.com

or apply directly through

Indeed

.

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Flexible schedule Paid sick time Work from home
Work Location: Remote