Job Description

Duties and Responsibilities

Supervise front desk staff and ensure that they provide excellent customer service Respond to guests' inquiries and requests in a timely and professional manner Monitor daily operations of the front desk, including check-ins, check-outs, and guest requests Manage reservations and room availability Ensure accuracy of billing and payment processes Monitor and review guest feedback Resolve customer complaints Train and coach front desk staff Monitor staff performance and provide feedback Maintain a clean and organised front desk area
Job Type: Full-time

Pay: ?18,000.00 - ?20,000.00 per month

Benefits:

Food provided Provident Fund
Education:

Diploma (Preferred)
Experience:

Front desk: 2 years (Required)
Language:

Malayalam (Required) English (Required)
Work Location: In person