Hotel Crystal Ganga Heights is a premium hotel located near Har Ki Pauri, Haridwar. We are known for our excellent hospitality, clean and modern facilities, and a strong reputation among tourists and pilgrims. We are looking for a professional
Front Office Supervisor
for our reception and guest relations team.
Location:
NH-58, Near Shankaracharya Chowk, Haridwar, Uttarakhand - 249408
Joining:
Immediate
Key Responsibilities:
Work alongside the front desk team and ensure smooth check-in/check-out processes
Handle guest queries, complaints, and VIP requests with professionalism
Train, schedule, and supervise reception staff, if needed
Coordinate with housekeeping, kitchen, and other departments for seamless operations
Maintain reservation systems and ensure proper guest documentation
Ensure compliance with hotel SOPs and safety protocols
Manage billing, reporting, and shift summaries accurately
Requirements:
Bachelor's/Diploma in Hotel Management, Hospitality or relevant field
Proven experience in front office operations - 2-3 years
Good communication skills in English and Hindi
Hands-on experience with IDS Software
Smart appearance, confident personality, and strong leadership skills
Perks & Benefits:
Competitive salary based on experience
Accommodation (if required, for outstation candidates)
Friendly and professional work environment
Career growth opportunities within the hotel group
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Work Location: In person
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