The Majesstine Sports is a premier indoor multi-sports facility in Bangalore offering world-class amenities for sports, fitness, and recreation. We aim to create an energetic, community-driven environment where members and guests enjoy exceptional service and memorable experiences.
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The Front Desk Executive will serve as the first point of contact for members and visitors at The Majesstine Sports Facility. This role requires a polished professional who can efficiently manage reception operations, handle membership inquiries, support sales and follow-ups, and maintain a high standard of grooming and customer service consistent with the organization's brand values.
Key Responsibilities:
Welcome and assist members, guests, and visitors with courtesy and professionalism.
Manage all front desk operations, including check-ins, appointment scheduling, and handling inquiries.
Support membership sales by providing accurate information on services, packages, and ongoing offers.
Conduct systematic follow-ups with prospective and existing clients to strengthen member relationships.
Maintain organized records of memberships, attendance, and front desk transactions.
Ensure the reception area is always well-maintained, clean, and representative of the facility's standards.
Coordinate with internal departments to ensure smooth day-to-day operations.
Adhere to grooming and presentation standards as per company policy.
Handle administrative responsibilities and provide operational support when required.
Qualifications & Experience:
Bachelor's degree in Business Administration, Hospitality, or a related field preferred.
1-3 years of experience in a front desk, customer service, or hospitality role.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Proficiency in MS Office and basic CRM systems.
Professional demeanor with a focus on customer satisfaction and service quality.
Key Competencies:
Customer-focused and service-oriented.
Presentable, confident, and well-groomed at all times.
Strong interpersonal skills and a positive attitude.
Sales-driven with an ability to build rapport and retain clients.
Reliable, punctual, and detail-oriented.
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
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