Job Description

Guest Services

: Warmly greet guests, act as a primary point of contact, and fulfill diverse requests (e.g., luggage, messages, special services).

Reservations & Bookings

: Arrange dining, tours, transportation, events, and tickets.

Information & Recommendations

: Provide expert knowledge of local attractions, restaurants, and venues.

Communication

: Manage phone calls, emails, and internal communication between departments.

Problem Resolution

: Address and resolve complaints efficiently, escalating when necessary.

Administrative Tasks

: Handle mail, maintain records, manage basic office duties, and support other administrative needs.

Coordination

: Liaise with housekeeping, maintenance, and other teams to meet guest needs.
Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Provident Fund
Experience:

front office : 1 year (Required) receptionist: 1 year (Required)
Language:

English (Required)
Location:

Noida, Uttar Pradesh (Required)
Work Location: In person