Welcome and greet guests courteously upon arrival.
Handle check-in and check-out procedures efficiently.
Assign rooms and issue room keys accurately.
Manage guest requests, queries, and complaints promptly.
Coordinate with Housekeeping and other departments for room readiness.
Maintain accurate guest information and registration records.
Handle billing, payments, and prepare invoices correctly.
Balance cash and prepare cashier reports at shift end.
Promote hotel facilities and upsell rooms or packages.
Maintain a professional and pleasant demeanor at all times.
Ensure guest satisfaction through attentive and personalized service.
Handle telephone calls, messages, and emails professionally.
Follow all hotel policies, SOPs, and grooming standards.
Support the Front Office team in daily operations and emergencies.
Report any maintenance issues or guest concerns to the supervisor.
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹14,000.00 per month
Benefits:
Food provided
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.