Job Description

Job Summary

The Office Boy / Receptionist is responsible for providing front-desk support, handling basic administrative tasks, assisting office staff, and ensuring smooth daily operations of the courier office. This role requires good communication skills, organization, and a helpful attitude toward customers and staff.

Key Responsibilities

Reception & Customer Handling

Greet customers, drivers, and visitors in a polite and professional manner Answer incoming phone calls and direct them to the appropriate department Receive courier bookings, inquiries, and complaints and forward them to relevant staff Maintain the reception area in a clean and presentable condition

Office Support Duties

Help prepare shipment documents such as delivery notes, invoices, and airway bills Support office staff with day-to-day administrative tasks

Courier Operations Support

Receive and record incoming parcels and documents Coordinate with delivery staff and drivers for pickups and drop-offs Update basic records, logs, and registers related to shipments Assist in packing, labeling, and sorting parcels when required

General Duties

Maintain office cleanliness, including pantry and common areas Serve tea, coffee, and water to staff and visitors when needed Ensure office supplies are stocked and inform management when replenishment is required Perform any other duties assigned by management
Requirements & Skills

Minimum education: High school / secondary level Previous experience in a courier company or office environment is an advantage Basic computer knowledge (MS Word, email, data entry) Good communication and interpersonal skills Ability to multitask and work under pressure Honest, punctual, and well-organized
Working Conditions

Office-based role with occasional outdoor tasks (document or parcel delivery) May require flexible working hours depending on courier operations
Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?12,000.00 per month

Work Location: In person