Manage the front desk operations, including check-in/check-out processes.
Provide exceptional customer service and handle guest inquiries in a timely manner.
Resolve guest issues and complaints to ensure satisfaction.
Collaborate with other departments to ensure smooth operations.
Maintain guest records and confidentiality of information.
Coordinate with housekeeping to ensure room availability.
Perform administrative tasks such as processing payments and reservations
Qualifications:
High school diploma or equivalent; higher education preferred.
Prior experience in hospitality or customer service roles.
Strong communication and interpersonal skills.
Ability to multitask and manage time effectively.
Professional appearance and demeanor.
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Food provided
Work Location: In person
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