Job Description

Company Name : Vieroots Wellness Solutions Pvt Ltd.

Job Position: Front Office Receptionist

Roles & Responsibilities:

Greet clients warmly and ensure a pleasant first impression

Assist clients with inquiries about wellness services, treatments, packages, and pricing.

Handle walk-ins, appointments, and follow-ups professionally.

Address client concerns, feedback, or complaints politely and escalate when necessary.

Schedule, reschedule, and confirm appointments for services.

Coordinate with therapists and wellness staff to ensure smooth operations.

Send appointment reminders via phone, SMS, or WhatsApp.

Maintain client profiles, medical forms, consent forms, and treatment history.

Ensure confidentiality of client and medical information.

Update records accurately in the system or registers.

Act as a link between clients, therapists, doctors, and management.

Key Skills:

Excellent communication and interpersonal skills

Customer service orientation

Basic computer knowledge (billing software, MS Excel)

Time management and multitasking

Professional appearance and attitude

Job Type: Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

Provident Fund
Work Location: In person